can't log into mj account

Having issues with your magicJack? Post here, and we'll try to help you out!

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gaftop1
MagicJack User
Posts: 34
Joined: Thu Apr 17, 2008 12:57 pm

can't log into mj account

Post by gaftop1 »

says put in phone number or email and password did it both ways just says done and goes nowhere
msiam
Dan isn't smart enough to hire me
Posts: 474
Joined: Thu Nov 15, 2007 2:42 pm
Location: WI

Post by msiam »

What has been done up till now?? Try diff browser? You made calls yet? Where are you trying to sign in? from MJ? from my.magicjack.com? Give us some info..What have you tried? :?
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gaftop1
MagicJack User
Posts: 34
Joined: Thu Apr 17, 2008 12:57 pm

Post by gaftop1 »

my magicjack is fine. i was trying to buy another but i click on the 29 buck ad and it won't let me into my account.
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Post by az2008 »

gaftop1 wrote:my magicjack is fine. i was trying to buy another but i click on the 29 buck ad and it won't let me into my account.
There's a "remind me" link on that signin page. You could try that (to make sure you really know your email and password). Check your spam filter to make sure the email isn't not caught.

Be aware that there have been reports that MJ isn't offering the $29.95 deal for existing customers. They don't tell you until a few hours after accepting your order.

Mark
kumar
Dan Should Pay Me
Posts: 806
Joined: Thu Nov 15, 2007 4:29 pm
Contact:

Re: can't log into mj account

Post by kumar »

gaftop1 wrote:says put in phone number or email and password did it both ways just says done and goes nowhere
Try livechatting.. thats the one thing they can actually help you with if the forget password thing doesnt work.

Kumar
Will not be on forum until after June 15th.
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