Inbound Caller Id not working after recent upgrade

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
free2talk
MagicJack Expert
Posts: 80
Joined: Thu Jun 12, 2008 5:55 pm
Location: LA,CA

Inbound Caller Id not working after recent upgrade

Post by free2talk »

The caller id on my cordless Panasonic 5.8Ghz was working ok
untill magic jack's recent upgrade.Anyone have any clue how that is possible.
It worked for last 4 months.Strange !!!!
dz20854
magicJack Apprentice
Posts: 25
Joined: Mon Oct 13, 2008 10:23 am

Post by dz20854 »

I found out the upgrade reduces the power of the signal coming out of the USB, so there is probably not enough power for your caller id display.

I used MJ through my house wiring with three phones, and I had to unplug one of the phones to get the other two phones to continue to ring, after the upgrade.
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Post by az2008 »

dz20854 wrote:I found out the upgrade reduces the power of the signal coming out of the USB, so there is probably not enough power for your caller id display.
Can the softphone reduce the power to the USB? Or, do you think it's doing something to cause the USB device to consume more power, like sending it more instructions, a higher sampling rate, etc?

Mark
User avatar
emiliomcol
MagicJack Expert
Posts: 77
Joined: Fri Dec 05, 2008 7:06 pm

Post by emiliomcol »

if magicjack really is taking power from the jack simply chek on the softphone caller ID
User avatar
JohnnyFreightTRAIN
Dan isn't smart enough to hire me
Posts: 313
Joined: Fri Aug 08, 2008 3:09 am

Post by JohnnyFreightTRAIN »

emiliomcol wrote:if magicjack really is taking power from the jack simply chek on the softphone caller ID
I'm sure that's what s/he does.
But it's nice to have caller ID on your phone, considering not everyone is constantly by their computers.

I'm guessing the only way for you to get caller ID now is to either buy an AC powered USB hub, use a different phone or buy a 10k transistor.
Image
free2talk
MagicJack Expert
Posts: 80
Joined: Thu Jun 12, 2008 5:55 pm
Location: LA,CA

Post by free2talk »

Does an AC powered USB hub work in this situation ? Can anyone confirm ,seems plenty of people are having this problem post upgrade.
Will this work ?
http://www.dealextreme.com/details.dx/sku.13526
Post Reply