cant seem to get voice mail to work when pc off

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colin12
MagicJack Newbie
Posts: 6
Joined: Sat Jan 03, 2009 4:57 pm
Location: Cambridge, Ontario, canada
Contact:

cant seem to get voice mail to work when pc off

Post by colin12 »

I have spent hours with mj tech support, going in circles, only to end up where I started I only want voicemail working when pc is off??? is that a lot to ask lol,
any assistance greatly appreciated
ps
what's up with the tech support mj hasn't, no incident #'s,,, no record of user issues ??? sounds a little back country?
A+, Net+, Security+, MCP, MCSA, MCSE
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Re: cant seem to get voice mail to work when pc off

Post by az2008 »

Just keep contacting them every day or two. Eventually you'll reach a rep who knows how to fix it. There's no reason to follow their 3-hour scripted changes to your computer for a problem like this. Just tell them you would like your problem escalated to a supervisor. When you reach a supervisor, tell them you would like it escalated to engineering.

Mark
colin12
MagicJack Newbie
Posts: 6
Joined: Sat Jan 03, 2009 4:57 pm
Location: Cambridge, Ontario, canada
Contact:

voice mail

Post by colin12 »

lol I was thinking thata way ..... 1,2, 3. /////
A+, Net+, Security+, MCP, MCSA, MCSE
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