Voice mail sent to wrong email address

mbender812 · Post by **mbender812** » Sun Jan 04, 2009 10:49 pm

I want my voice mails sent to a new address. I have added my new address and have worked with Magic Jack Tech support to change it along with the password but they can't seem to get it to work.

davrow · Post by **davrow** » Sun Jan 04, 2009 11:29 pm

but they can't seem to get it to work.

Sounds just about right for MJ "live" chat.

In my case, I had to register a 2nd MJ to get the address and email right. They never were able to fix it on the first one.
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emiliomcol · Post by **emiliomcol** » Mon Jan 05, 2009 1:08 am

for me it only works the email change after live chat support made some kind of reset on my voice mail account and only after thta the email notification work

JohnnyFreightTRAIN · Post by **JohnnyFreightTRAIN** » Mon Jan 05, 2009 7:17 am

So I suppose you have already tried adding a new email address to my.magicjack.com and deleting the old one?

emiliomcol · Post by **emiliomcol** » Mon Jan 05, 2009 11:17 am

When i made the change i add my new email address and delete the old one but anyways nothing happen until tech support do that reset or refresh