Can not get hand held phone to dial

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mitch7804
MagicJack Newbie
Posts: 6
Joined: Thu Jan 29, 2009 11:11 pm

Can not get hand held phone to dial

Post by mitch7804 »

I am lost had magic jack for almost a yr now over 20 hrs talking to support and can not get the hand held phone to dial have dial tone but will not dial can dial out from the soft pad fine have used 6 phones none will dial out any help would be great thanks
mitch7804
MagicJack Newbie
Posts: 6
Joined: Thu Jan 29, 2009 11:11 pm

Post by mitch7804 »

bump no help on this ?
az2008
MagicJack Sensei
Posts: 1404
Joined: Wed Aug 20, 2008 12:57 pm
Location: Tempe, AZ

Post by az2008 »

The usual suggestion to a problem like this (after determining calls work with the softphone, and other handsets don't work) is to try a powered USB hub.

See the wiki FAQ, "Why do I keep hearing so much about powered USB hubs?"

Mark
See the MagicJack Wiki (FAQ, How-To, history and more).
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