MJ RELOAD TAKES 8 MINUTES IF I TURN MY PC OFF THEN BACK ON.

daniboy1946 · Post by **daniboy1946** » Tue Feb 03, 2009 10:51 pm

My MJ is working fine, but if I turn my computer off it takes 8 minutes for MJ to reload and the "Ready to Dial" screen to appear when I turn PC back on again. Normal?

az2008 · Post by **az2008** » Tue Feb 03, 2009 10:57 pm

daniboy1946 wrote:My MJ is working fine, but if I turn my computer off it takes 8 minutes for MJ to reload and the "Ready to Dial" screen to appear when I turn PC back on again. Normal?

No. Sounds like something about your network. You can download and runt Wireshark to capture and analyze what's happening. But, that can be overwhelming if you're not experienced with doing that.

Mark

daniboy1946 · Post by **daniboy1946** » Tue Feb 03, 2009 11:01 pm

Thanks. I think that would overwhelm me. I have Charter cable 5mB service

gtburgin · Post by **gtburgin** » Tue Feb 03, 2009 11:30 pm

How long does it take your PC to boot without the MagicJack? Is your PC old and slow?

daniboy1946 · Post by **daniboy1946** » Wed Feb 04, 2009 2:26 am

Takes about 1 minute to boot up.
I Have XP, IE 7, AMD Duron processor, 1.2GHz, 512Mb ram.

dubs66 · Post by **dubs66** » Wed Feb 04, 2009 3:07 pm

daniboy1946 wrote:Takes about 1 minute to boot up.
I Have XP, IE 7, AMD Duron processor, 1.2GHz, 512Mb ram.

I'm suprized it doesn't take longer than 8 min. to start w/ only 512mb ram. That was the standard about 8 years ago but now apps have gotten bigger and take more and more memory, dual core processors ect. A machine that old is probably only going to be upgradeable to 1 gig but it would help the slow start up times some what. The standard ram now is DDR (dual data ram) 2 GIG up to 4 0r 5 GIG. Might be time to scrap your machine or upgrade the ram as much as you can OR just deal w/ the slow start ups.

murphy · Post by **murphy** » Wed Feb 04, 2009 5:37 pm

daniboy1946 wrote:My MJ is working fine, but if I turn my computer off it takes 8 minutes for MJ to reload and the "Ready to Dial" screen to appear when I turn PC back on again. Normal?

I hope that by "turn my computer off" you mean that you went through an orderly shutdown and didn't just turn the power off.

daniboy1946 · Post by **daniboy1946** » Wed Feb 04, 2009 6:56 pm

Yes, an orderly Windows shutdown. I used to Hibernate before I had MJ but, as you know, MJ disables Standby and Hibernate. I wondered if more ram was needed as the solution. However, Livechat with MJ told me 512Mb ram was enough.

hsweiss · Post by **hsweiss** » Thu Feb 05, 2009 10:31 am

daniboy1946 wrote:Yes, an orderly Windows shutdown. I used to Hibernate before I had MJ but, as you know, MJ disables Standby and Hibernate. I wondered if more ram was needed as the solution. However, Livechat with MJ told me 512Mb ram was enough.

I am running MJ on a 1MHz Celeron box with 384M RAM w/o any problems. When booting the machine, MJ comes up in a minute or so after logging in. I can even run Firefox and other apps while in an MJ conversation with adverse issues.

What I think may be your problem is that you either have too many apps starting up as services causing your machine to thrash (trying to find real memory by swapping out processes to disk) or you have a virus/malware eating up your CPU. Have you run an anti-malware program (e.g, Malwarebytes Anti-Malware, SuperAntiSpyware, Spybot) to make sure you are not infected? Also take a look at your task manager to see what is running on your machine and if something is using 100% of the CPU when MJ is trying to start up.

daniboy1946 · Post by **daniboy1946** » Fri Feb 06, 2009 2:47 pm

Yes, I think you may be right. I will have someone who knows more than I look at what is running and see if anything can be changed. There certainly seems to be a lot of stuff on the task list, including Avast and Spybot.

aaronwt · Post by **aaronwt** » Fri Feb 06, 2009 5:13 pm

daniboy1946 wrote:Yes, an orderly Windows shutdown. I used to Hibernate before I had MJ but, as you know, MJ disables Standby and Hibernate. I wondered if more ram was needed as the solution. However, Livechat with MJ told me 512Mb ram was enough.

I have my MJ on USB switch so I switch it to an empty port so i can put it in standby.

AlaninKY · Post by **AlaninKY** » Sat Feb 07, 2009 5:10 pm

More RAM would help, but you have too many programs booting up on start up and that is the main reason it's taking so long to have magicJack start.

krieg · Post by **krieg** » Sat Feb 07, 2009 5:32 pm

Check your task manager, How many programs do you have running? 30/35 woud be normal.

daniboy1946 · Post by **daniboy1946** » Sat Feb 07, 2009 6:44 pm

I have 34 tasks running on start up.

hsweiss · Post by **hsweiss** » Sun Feb 08, 2009 7:08 pm

With MJ running as well as Skype, Firefox, Thunderbird, VNC, and WeatherWatcher I've got 40 running and MJ starts up just fine. I'd still suggest you run a virus and/or anti-malware scan to see if something that is starting is sucking down all the available CPU cycles on your machine.

daniboy1946 · Post by **daniboy1946** » Sun Feb 08, 2009 11:44 pm

I regularly run Spybot and Avast - and nothing! When I start up, Task Manager always shows 100% use with IE7 devouring it all (before I got MJ it also did this).
I now have another annoying problem - I uninstalled Itunes (100Mb) after which MJ wouldn't load - I just got the MJ image saying "I must insert MJ into a USB"!!!!! Double clicking the MJ desktop short cut just took me to MJ home page. I restored the system to 2 days ago just to get back to normal (still saddled with 100Mb of itunes of course). I'm not a computer jock, but not dumb either. God knows what less savvy people than me do.

hsweiss · Post by **hsweiss** » Mon Feb 09, 2009 10:16 am

daniboy1946 wrote:I regularly run Spybot and Avast - and nothing! When I start up, Task Manager always shows 100% use with IE7 devouring it all (before I got MJ it also did this).
I now have another annoying problem - I uninstalled Itunes (100Mb) after which MJ wouldn't load - I just got the MJ image saying "I must insert MJ into a USB"!!!!! Double clicking the MJ desktop short cut just took me to MJ home page. I restored the system to 2 days ago just to get back to normal (still saddled with 100Mb of itunes of course). I'm not a computer jock, but not dumb either. God knows what less savvy people than me do.

You've hit the nail on the head regarding the major issue with MJ - it relies on the 'good behavior' of the Windows PC - and how many of those are there other than just-installed dedicated boxes? The variability in Windows machines is immense which is why it makes so much more sense to have a dedicated device (a la Vonage, ooma, etc) than to rely on the PC and to fight the trials and tribulations of Mr. Gates.

But since you run Spybot and nothing is showing up, I'm stumped. I think there is a safe-mode bootup that will show you what is starting and running - maybe take a look and see if there is anything that is taking abnormal amounts of cpu? Also when the machine comes up but MJ is still "thinking" about starting is anything hogging the CPU when you look in task manager? Are one or more of the running apps or services seemingly taking 100% of the CPU that might indicate a problem?

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MJ RELOAD TAKES 8 MINUTES IF I TURN MY PC OFF THEN BACK ON.

MJ RELOAD TAKES 8 MINUTES IF I TURN MY PC OFF THEN BACK ON.

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