Lost Outgoing Audio on AIM 6.8 Chat with MJ installed

[manual]

Has anyone else encountered the problem of no outgoing audio using AIM 6.8 for video/audio chat with MJ installed? Since I put MJ on my laptop earlier this week, MJ seems to be working well. However, now I have no outgoing audio using AIM 6.8 on a WinXP system on either video or audio chat functions. Incoming audio and video still work fine with AIM. Any ideas?

[mberlant]

I have read that SJPhone (a customized version of which is your MJ softphone) does not play well with others. It is quite possible that SJPhone has taken monopoly control of a port or range of ports in your computer and that AIM is unable to figure out how to work around that selfish act.

Or, it could be that SJPhone stole the port that AIM was using for outbound audio and AIM doesn't know it is missing. You may want to try reinstalling AIM in the hope that it will figure out a configuration that can coexist with SJPhone.

[manual]

I'll try the reinstall. This is like going back in time to me, when I was trying to get Windows 95/98 to successfully locate and operate new hardware/drivers, etc. I was so hoping those days were over...it's been a long time. Of course, this had to happen when I was trying to connect to my son, the Mac-fanatic, who wonders why I still deal with all the problems of MSFT.

Thanks again for the suggestion.

[manual]

Instead of reinstalling AIM, I reinstalled my Logitech webcam. I found that if I plug in the camera before booting my computer, it works fine, and then when I open AIM, I'm able to go into the Tweak AV tool, and select the webcam as my mic source. It didn't stick the first time, but has since then and was able to do a nice video chat (with audio) tonight.

It may not be perfect, but it works for me (and MJ still works too).

[mberlant]

Gee, I'm glad it was such an obvious solution.