I have been duped at Ebay. Need help

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mohincb
MagicJack Newbie
Posts: 1
Joined: Sun Apr 19, 2009 11:34 am

I have been duped at Ebay. Need help

Post by mohincb »

I was very impressed with my MJ, and ended up gifting to a relative oversees to make free call to friends and relatives in USA and Canada.
Looking for replacement MJ, I ended up buying one MJ from EBay at some discount. In his invoice the seller offered to sell additional MJs at the same price with a note that item is sold as is (which was not there at the original auction). I bought two MJs.
When I tried to use my MJs, I got news that the seller had unpaid bill of over $70 for one, while he had overused the service on the other.
MJ office states that the services could be resumed by paying the unpaid bill for one, and it will cost me an additional one cent per minute for renewal of the yearly license for the second. MJ office could not explain how the Ebay seller had an unpaid bill of over $70. They also suggested that leaving unfavorable feedback is the only repercussion available to me. Ebay seller does not answer his telephone number. Further the seller has the 100% satisfaction rating.
With over 200 purchases on Ebay, I have not been duped before.
Search on Google landed me to this site.
I want to share this experience at this site and would welcome any suggestions to activate my MJs or recover my cost. At minimum it should serve warning to others.
tony
Dan Should Pay Me
Posts: 509
Joined: Sun May 04, 2008 1:03 pm
Location: Vancouver, BC

Post by tony »

Sorry to hear you've been defrauded. My advice is to cut your loses and not pour good money after bad. You don't know what the seller was doing with those numbers previously and if you take on those numbers you may end up being called by a lot of angry people. I'm assuming you got the 2 MJs at a discount relative to the regular $40 USD price so your loss is less than $80?

Rather than pay off the $70 debt, you are better off buying new MJ's for $40 each and avoid the 1 cent per minute fee.

Perhaps you can post the seller's eBay name/ID so others can avoid him/her. Also notify eBay too?

Thanks for the warning.
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murphy
Dan isn't smart enough to hire me
Posts: 184
Joined: Wed Jan 21, 2009 3:07 pm
Location: Pennsylvania

Post by murphy »

If you used Paypal to pay for the auction, file a complaint with Paypal against the seller indicating that the merchandise was not as advertised.
Trebuin
MagicJack Contributor
Posts: 53
Joined: Wed May 21, 2008 1:17 am

Post by Trebuin »

Paypal will provide limited protection for up to 30 days...if you're smart and payed through paypal with your credit card as opposed to bank account...it will pretty much force paypal to respond in your favor, otherwise you can retract the payment through your credit card company. Credit cards also cover you for around 60 days.
docooo
Dan isn't smart enough to hire me
Posts: 141
Joined: Tue Jun 17, 2008 9:47 pm

Post by docooo »

Even if you did not pay via paypal - contact Ebay and let them
knw about this also ..


When something seems to good - watch out ..

Doc
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