Using MJ to setup/run a call center.

prsnmac4 · Post by **prsnmac4** » Mon May 04, 2009 8:03 pm

What would be the best setup...easiest setup? I'm new to this. Thanks in advance for the ideas and suggestions.

lymon · Post by **lymon** » Mon May 04, 2009 8:37 pm

If using MagicJack for your call center phones, the primary thing is to have a rock solid product/service that does not require any telephone support

prsnmac4 · Post by **prsnmac4** » Mon May 04, 2009 9:01 pm

yah its mainly gonna be outgoing calls generating business. Nothing coming in.

crackerjack · Post by **crackerjack** » Mon May 04, 2009 10:44 pm

prsnmac4 wrote:yah its mainly gonna be outgoing calls generating business. Nothing coming in.

Methinks you missed the sarcastic point of Lymon's response. If you run afoul of MJ's ephemeral usage limit, your accounts will be restricted to incoming only AND he wanted to highlight the hit-or-miss nature of the MJ service that makes it unsuitable for mission critical applications.

BTW, if your account gets terminated for over-use, it still will work for inbound as MJ gets a few shekels for handling inbound calls.

Please understand that MJ does monitor for what they define as overuse and will kill your account without any warning.
Unfortunately, noone knows what those limits are.
You have been warned......

Good luck

Crackerjack