VOICE DELAY

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
loveandhatemagicjack
magicJack Apprentice
Posts: 20
Joined: Mon Jun 29, 2009 4:36 pm

VOICE DELAY

Post by loveandhatemagicjack »

Has anyone else experienced a slight voice-delay, maybe 1/2-3/4 of a second delay, while it is certainly manageable it is also frustrating as you catch yourself talking over someone often.

I have gone through all the "fixes" from chat sessions, have a clean install on my pc, tested the softphone and several corded and cordless phones, delay is consistent on all...

Any ideas would be greatly appreciated that don't include the following :

Install recent upgrades of magicjack
adjust volume control
don't use the USB extension provided
plug magic-jack into a different USB
try another machine


Thanks a bunch
goatgonads
MagicJack Newbie
Posts: 9
Joined: Mon May 25, 2009 9:51 am

Same issue

Post by goatgonads »

Same issue here, ive have done every tweak that I could find with USB power settings, indexing tweaks and what ever else I could find.
User avatar
sabresfan
Dan Should Pay Me
Posts: 673
Joined: Thu Feb 12, 2009 7:12 pm
Location: Buffalo NY

Post by sabresfan »

Try using a different proxy server. Go to the MJ wiki at http://en.wikibooks.org/wiki/MagicJack for directions.
goatgonads
MagicJack Newbie
Posts: 9
Joined: Mon May 25, 2009 9:51 am

Post by goatgonads »

I have tried a handful of them, have not noticed anything beneficial going any closer or further away from home.
loveandhatemagicjack
magicJack Apprentice
Posts: 20
Joined: Mon Jun 29, 2009 4:36 pm

Post by loveandhatemagicjack »

I am on the LA server and the ping comes back in about 85-90ms, I ping the New York server in about 8-10ms, would this have anything to do with a voice delay do you think?
goatgonads
MagicJack Newbie
Posts: 9
Joined: Mon May 25, 2009 9:51 am

Post by goatgonads »

It didn't make a noticeable difference for me. I am going to try a powered USB hub next. I will let you know if that helps when I get it.
User avatar
sabresfan
Dan Should Pay Me
Posts: 673
Joined: Thu Feb 12, 2009 7:12 pm
Location: Buffalo NY

Post by sabresfan »

Good luck it seems like you have tried all the fixes. Let us know how the powered hub works.
loveandhatemagicjack
magicJack Apprentice
Posts: 20
Joined: Mon Jun 29, 2009 4:36 pm

Post by loveandhatemagicjack »

I must say, maybe it's my imagination but MJ support moved me from the LA server to the NY one, I still have a small delay but I believe it has been reduced.
goatgonads
MagicJack Newbie
Posts: 9
Joined: Mon May 25, 2009 9:51 am

Post by goatgonads »

Powered hub did nothing, I stall have a 6 sec delay on incoming calls from when I pick up to when I can hear anything.
Post Reply