No dialtone with cordless phone...

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canyon
magicJack Apprentice
Posts: 15
Joined: Thu Nov 06, 2008 11:41 am

No dialtone with cordless phone...

Post by canyon »

Been working fine for me for about 8 months. As of two days ago I no longer get a dial tone or ring on my cordless phones (At&T). Calls placed from the computer go through and calls made to my MJ show up as missed in the log. (obviously can't answer if the phone doesn't ring).

I've rebooted MJ about a million times, rebooting the computer, router and modem, run MagicFix and reset the cordless phone with no luck. Any help would be greatly appreciated.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

I "assume" you tried another phone for shits and grins??
When you say you reset the phone did you leave the base unplugged for say 30 min or so? Take the battery out of the handset for a bit? Maybe you also need to re register the handset to the base ( I had one cordless where the base and handset "forgot" each other).

Just my 2 cents....


Joe Sica
canyon
magicJack Apprentice
Posts: 15
Joined: Thu Nov 06, 2008 11:41 am

Post by canyon »

bitstopjoe wrote:I "assume" you tried another phone for shits and grins??
When you say you reset the phone did you leave the base unplugged for say 30 min or so? Take the battery out of the handset for a bit? Maybe you also need to re register the handset to the base ( I had one cordless where the base and handset "forgot" each other).

Just my 2 cents....


Joe Sica
I don't have another phone handy to try. I'll look for one. It just seems odd that everything worked fine for so long and now this.
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