Magicjack cut off during conversation

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
newbie513
magicJack Apprentice
Posts: 11
Joined: Thu Aug 21, 2008 9:51 pm

Magicjack cut off during conversation

Post by newbie513 »

When i'm talking on the phone through magicjack it cut off during 3 minutes into the conversation. Any solution?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Sounds like your router.
Do a search on this site for tomato......

Or see if there is an updated firmware avail for your router from the MFG web page.

Joe Sica
newbie513
magicJack Apprentice
Posts: 11
Joined: Thu Aug 21, 2008 9:51 pm

Post by newbie513 »

I'm using a laptop, have no idea where my router located?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Sigh...................

Me thinks the MJ might be a TAD to complicated for you to use if you have no idea what a router is or where it is.

Best you go back to using a regular landline phone..

OR MAYBE do a search on here for , oh I don't know, a ROUTER!!! PLUS there is always Google!!

Good luck

Joe Sica
newbie513
magicJack Apprentice
Posts: 11
Joined: Thu Aug 21, 2008 9:51 pm

Post by newbie513 »

Wise guy eh

I think my router is an HP WLAN 54g w450
tony
Dan Should Pay Me
Posts: 509
Joined: Sun May 04, 2008 1:03 pm
Location: Vancouver, BC

Post by tony »

newbie513 wrote:I think my router is an HP WLAN 54g w450
Hi,
The WLAN 54g is the wif card in your laptop. The router is the other end of the wireless connection. It may look like this http://en.wikipedia.org/wiki/Linksys_WRT54G_series or similar (there are different brands including Dlink, trendnet, netgear, etc). Sometimes your Internet provider supplies a combination router and modem.

Let's start at basics. How is the Internet connection supplied to your laptop? Do you have a cable running to a box supplied by your Internet company? Or is your laptop connected wirelessly to the Internet?
newbie513
magicJack Apprentice
Posts: 11
Joined: Thu Aug 21, 2008 9:51 pm

Post by newbie513 »

tony wrote:
newbie513 wrote:I think my router is an HP WLAN 54g w450
Hi,
The WLAN 54g is the wif card in your laptop. The router is the other end of the wireless connection. It may look like this http://en.wikipedia.org/wiki/Linksys_WRT54G_series or similar (there are different brands including Dlink, trendnet, netgear, etc). Sometimes your Internet provider supplies a combination router and modem.

Let's start at basics. How is the Internet connection supplied to your laptop? Do you have a cable running to a box supplied by your Internet company? Or is your laptop connected wirelessly to the Internet?
Thanks Tony

I'm using DSL, using ethernet yellow cable to a small black box
Post Reply