Have to reformat every time !

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dexterdoo
magicJack Apprentice
Posts: 14
Joined: Fri Jul 04, 2008 11:11 am
Location: S.F. Bay Area

Have to reformat every time !

Post by dexterdoo »

Why is it that every time I turn on my computer I have to reformat the MJ ? Also, if I move it to another computer I have to reformat it. Aren’t you supposed to be able to move it from your desktop to your laptop (or any other computer) and not have to redo everything ??
chadmd23
magicJack Apprentice
Posts: 13
Joined: Fri Jul 18, 2008 12:00 pm

Post by chadmd23 »

I used to be able to, but now I have the same problem.
User avatar
MJ Problem Solver
MagicJack User
Posts: 34
Joined: Fri Aug 14, 2009 10:55 pm

Post by MJ Problem Solver »

You probably have too many start up programs.
Try to shorten the start up process.
If there are multiple programs trying to start at the same time as Magic Jack you will most likely have problems.
Magic jack is usually the last program to load, but if the other programs have not finished loading you will have problems.
If Magic Jack takes an unusually long time to load you will probably have to reformat.
I have been a Magic Jack user since 2007.
Do you get "you must plug into a USB port" error ??
Do you get "Broken Storage" error ??
Tired of talking to support for hours ??!
Lost your contacts ??!
I can have you up and running in about 5 minutes !
chadmd23
magicJack Apprentice
Posts: 13
Joined: Fri Jul 18, 2008 12:00 pm

Post by chadmd23 »

I'm having a similar problem. I just setup a brand new clean install of windows, just to run my magic jack and I'm having this problem. If I unplug the magicjack or reboot, I have to format all over again.

Should I do anything to my magicjack besides formatting it and running the update?
albo_g
magicJack Apprentice
Posts: 18
Joined: Sat Sep 06, 2008 9:56 am

Post by albo_g »

your mj is messed up you need a new one
chadmd23
magicJack Apprentice
Posts: 13
Joined: Fri Jul 18, 2008 12:00 pm

Post by chadmd23 »

Once I reformat it, it works fine. The hardware is fine, it's something wrong with the software.
j007m
MagicJack Newbie
Posts: 1
Joined: Mon May 05, 2008 7:38 pm

I have same problem

Post by j007m »

I have to reformat and upgrade every morning to use my MJ.

First message tells me I have to plugin MJ Next message says Error broken storage. After reformat and upgrade it works untill I lose internet connection or restart computer.
glen1944
MagicJack Newbie
Posts: 5
Joined: Mon Apr 20, 2009 7:39 pm

Re: I have same problem

Post by glen1944 »

j007m wrote:I have to reformat and upgrade every morning to use my MJ.

First message tells me I have to plugin MJ Next message says Error broken storage. After reformat and upgrade it works untill I lose internet connection or restart computer.
I know I have the same problem broken storag it is getting to be a real problem. I run on a thin client and it is a real pain to format everyday because it says broken storage, it never use to do this :twisted:
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