How to stop the Autoplay popup window?

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
City Builder
MagicJack Contributor
Posts: 70
Joined: Sat Oct 04, 2008 12:40 am

How to stop the Autoplay popup window?

Post by City Builder »

Hi, running windows 7 here and I'm not sure if that is the issue, or perhaps another program running on my computer, but every now and then the Windows autoplay window pops up asking me if I want to run Magic Jack, or explore the folders on the K:\ (magic jack) drive.

This is getting to be quite the nuisance to me it pops up so frequently now.

Is there a reason for this happening but more importantly is there a way to stop it from happening? If I change auto play to run then it runs the magic jack program everytime the window would popup, which is NOT a good thing while gaming or doing work. If I turn it to off permanently then when I load up other software I have to manually run the installer which I'd rather not do but if that is the only option then I guess I'll have to go that route, however I'd rather not and just stop whatever it is that is constantly trying to access the K:\ Magic Jack faux drive.

Thanks,
jamesk
MagicJack Newbie
Posts: 3
Joined: Sun Dec 06, 2009 6:33 am

Post by jamesk »

I have had this happen with other programs that I have installed on my system. Even with XP
I'm running Vista Ultimate 64bit

this might help or will not but is a good ideal to do this once in a while. It will make your computer run faster.

open up Window Explorer File Manger

Under your user Name Folder. The name you log in with.
My folder name is called "c:\USER\JAMES\AppData\Temp"

Go to the TEMP folder and Delete every thing that you can. Some files will not because when you started up your computer. They where put there by a program and are being used. Till you reboot again. Same thing will happen.

Deleting these files and folders within the TEMP Folder will not harm your computer

What's Happening is every time you boot up. The MJ installer programs is waiting to be install. Same thing happens when you do Updates. Download from the internet to up date your version of Windows. After you reboot they install and then the discarded files are deleted. But for some reason the MJ program did not delete the installer files.
So it keeps going around in a circle.

Hope this helps
City Builder
MagicJack Contributor
Posts: 70
Joined: Sat Oct 04, 2008 12:40 am

Post by City Builder »

Thanks I'll try that. I should also mention that it's only the Magic Jack drive that has this auto play popup windows, none of the other drives ever popup an autoplay windows just out of the blue.

Thanks, hope this works.
Post Reply