Where do you think Magic Jack Techincal Support runs from??

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Where is Magic Jack support chat team is?

West Palm Beach, FL
5
22%
Dallas, TX
0
No votes
Philippines
6
26%
India
11
48%
Dubai
1
4%
 
Total votes: 23

JackoWacko
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Where do you think Magic Jack Techincal Support runs from??

Post by JackoWacko »

I Have a feeling its in the Philippines?

I dont buy it that they are in West Palm Beach, FL
magicFox
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Post by magicFox »

It's in USA, I can tell by the way they talk in chat. NY or FL most likely.
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sabresfan
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Post by sabresfan »

I would think outside the U.S. At the price we pay to use the service there's no way they could afford to pay people even minimun wage and expect to make a profit in the long run.
magicFox
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Post by magicFox »

possible USA, lol
Last edited by magicFox on Sun Dec 06, 2009 6:46 pm, edited 2 times in total.
GA-EP45-UD3P
CPU: Intel C2Q-Q9300
MEM:8GB DDRII Crucial
HD:Patriot Torqx M28 64GB
GPU:eVGA GTS 250
OS:Win7 x64 Ultimate
---------------------------
"Human's aren't the only species on Earth, We just act like it !"
JackoWacko
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Post by JackoWacko »

excuse me! in the US. They barely talk mostly copy, paste. plus look at their names so not americans. they barely know anything about west palm beach (thats where they claim to be).
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laserjobs
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Post by laserjobs »

There was a poster here that claimed to be from the original support team in India and claimed it was still located there but with a different company.
crackerjack
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Post by crackerjack »

:P Withoiut question it is India, thank you, please...
Good Luck

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conniemadagain
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Post by conniemadagain »

All I know is:
you go now, you ask too many questions ...
vnecaxa
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Post by vnecaxa »

India. Some english words they use are british and some of the names are used by indian nationals. maybe some of the 3-4 level techies are based on Florida, but first and second contact tech support are based in India.
lenw
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Location: Toronto

Post by lenw »

The names they use are not likely their own but "screen" names. Many can't even type in logical English so it's quite possible they come from Florida - but I doubt it. Most likely India or some 3rd world country where wages are even lower than they are in Florida
luv2uallday
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Post by luv2uallday »

Its in florida I asked them one time.
conniemadagain
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Post by conniemadagain »

luv2uallday wrote:Its in florida I asked them one time.
and they have all the answers to every question too ...

:roll:
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