"No output/input audio devices are found!" error m

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stoutz429
MagicJack Newbie
Posts: 1
Joined: Sun Jan 10, 2010 1:01 pm

"No output/input audio devices are found!" error m

Post by stoutz429 »

When I installed my magicjack for the first time a window popped up containing the error message "No output/input audio devices are found!". Everything seemed to install properly and the magicjack indicated it was Ready to Call. It assigned me a number and I had a dial tone on my attached phone.

However, I am unable to call out or receive calls, either on the phone or via a headset. In fact, magicjack will not even allow me to switch my status from headset to telephone.

I spent around four hours in chat with tech support to no avail. Later I installed magicjack on another computer and it worked fine, so the problem is definitely with my computer.

When I try to find or change drivers or other information on my sound card (which is a Realtek HD Audio and part of the motherboard) I can't because I get a blank screen when I try to enter Device Manager.

Any ideas as to how to get magicjack to find and use my output/input audio devices?
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