Call connection quality has gone to hell. Your thoughts?

[mjwhiz]

Hello all,
I'm due to be charged for this thing tomorrow after finally ditching my landline phone and internet this past week, and right now I'm not happy.

Call quality was great until I went wireless. What I'm getting now is choppiness - the remote end not being able to follow me at all - and dropped connections within about 10 minutes.

Although my landlord put in a brand-new $200 multimedia router and I'm only right down the hall, I'm on wireless-g, he's a heavy gamer, and there I think lies the problem. Right now, while he's playing down the hall, I've got a 57 ms ping, 17.5 mbps download, and 2 mbps upload.

They say MJ works on ANY internet connection but dialup or satellite - yeah right - so what is the problem here?

I changed my computer's background services setting with really no effect.
Since it was fine through landline DSL, my first inclination before even thinking about anything else is to simply upgrade to wireless-n and hope that solves the problem, but I'd like to hear others' thoughts on this, so fire away!

Other peeves of mine that I've noticed over the past month since plugging this thing in:

1. My phone receiver hook has gone "sticky" with MJ and doesn't hang up unless clicked several times. Softphone would be faster to hang up, but I'm not making my calls through that. Any way to ameloriate this?

2. All calls, even local, must be dialed with area code. Is this particular to all VOIP, and is there any way around this? Would've been nice to know this going in.

3. It's really not compatible with forwarding from Google Voice if you want to use Google's voicemail for the transcription, due to lack of ring time adjustment. Google voicemail doesn't kick in until 25 seconds, which is longer than the 3 rings specified by MJ. Am I completely wrong here, or is there a way around this?

Many thanks to everyone who replies.

MJwhiz

[b1rd]

All calls, even local, must be dialed with area code.

Don't know about the other stuff, but this started about a year ago if i recall. It is a bit frustrating.

[Kenny2469]

I'd be safe to say its the Wi-Fi... If he's a heavy gamer then he will be using a lot of bandwidth...

Perhaps the good usage you had was when he wasn't online playing???

I had similar and other problems when I went through Wi-Fi, bad quality like you said and occasioanlly the internet would cut out or hiccup momentarily, losing connection with the MJ dongle (i think that was just a problem with my wireless card)

But since i've conencted my secondary MJ PC directly to my router and used a powered USB hub i've been golden....

[RjG]

I took my Magicjack on holidays a couple weeks ago, connected to freebie WiFi at the resort, and calls were kinda crappy, cutting in and out etc.
I toggled the setting (on top left of the softphone) to the AIRCARD setting, the rightmost one - NOT the WiFi setting, and call quality improved 1000%, no more problems at all. Just something to try.

[onlyme]

If dialing those 3 additional numbers are that big a chore like they were for me, Buy Magicfeaturesplugin for 10 bucks like I did, it works like a champ plus gives me other awesome features.

When my son games our wireless connection gets flaky also, its not MJ's fault its the nature of the beast.

[fatmaninthebathtub]

I took my Magicjack on holidays a couple weeks ago, connected to freebie WiFi at the resort, and calls were kinda crappy, cutting in and out etc.
I toggled the setting (on top left of the softphone) to the AIRCARD setting, the rightmost one - NOT the WiFi setting, and call quality improved 1000%, no more problems at all. Just something to try.

I use cable internet service and i just tried the aircard per your suggestion
and i believe reception improved, whats up with that.

[VaHam]

QoS should help your situation.