magicjack drive icons missing in my computer

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Jcwilbu
MagicJack Newbie
Posts: 7
Joined: Tue Aug 26, 2008 12:25 pm

magicjack drive icons missing in my computer

Post by Jcwilbu »

after the last upgrade i no longer have icons for the magic jack folders in my computer instead i have a cd icon for one and a floppy drive icon for the other and when you click either of them it says (please insert a disk into drive f or g which is the drives for my device hope you can help.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

This is normal after the latest update. Nothing you can do

Joe Sica
satrider
magicJack Apprentice
Posts: 21
Joined: Thu May 15, 2008 8:52 am
Location: Loss Wages Nevada!

Post by satrider »

SHEEZ....Do the jerks at MJ ever test updates before killing our MJ's.. :?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

How exactly is this "killing" your MJ?? It still works right? I mean mine does, going on 2 yrs strong. Sure they make changes in their updates from time to time. Some are good and a lot are bad ( I.E. June 2009 when beeps were introduced).
Yes this latest update made some crappy changes, mainly not being about to click on safely remove hardware and remove the MJ drives with not first having to stop MagicJack.exe. Also keeping OUR contact list on THEIR servers and not on OUR PC's. Dumb if you ask me.
I am sure they did this and other things in their grand scheme of things that we are not privy too. Maybe they are releasing a new version of the MJ dongle and need all their software to fit old and new. I have no idea. All I know is when I pick up my phone I get a "dial tone" and can make calls that sound as good or better than my landline did. For $20 a yr I can live with some of their dumb ass changes as long as my little blue box still works

Joe Sica
satrider
magicJack Apprentice
Posts: 21
Joined: Thu May 15, 2008 8:52 am
Location: Loss Wages Nevada!

Post by satrider »

bitstopjoe wrote:How exactly is this "killing" your MJ?? It still works right? I mean mine does, going on 2 yrs strong. Sure they make changes in their updates from time to time. Some are good and a lot are bad ( I.E. June 2009 when beeps were introduced).
Yes this latest update made some crappy changes, mainly not being about to click on safely remove hardware and remove the MJ drives with not first having to stop MagicJack.exe. Also keeping OUR contact list on THEIR servers and not on OUR PC's. Dumb if you ask me.
I am sure they did this and other things in their grand scheme of things that we are not privy too. Maybe they are releasing a new version of the MJ dongle and need all their software to fit old and new. I have no idea. All I know is when I pick up my phone I get a "dial tone" and can make calls that sound as good or better than my landline did. For $20 a yr I can live with some of their dumb ass changes as long as my little blue box still works

Joe Sica
Hey Joe your taking the word killing out of context!...Was JK ya know, like a figure of speech!!! :roll: BUT come to think about it..Most software updates/upgrades usually go to a few beta testers before the final release to the public.
Glad your little blue light is working, but for the larger part of most users it is a daily guessing game and the odds are very seldom in our favor!! :wink:
Jcwilbu
MagicJack Newbie
Posts: 7
Joined: Tue Aug 26, 2008 12:25 pm

Post by Jcwilbu »

yea mine shuts off every so many hours have to unplug then plug back in just to make a phone call
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Jcwilbu wrote:yea mine shuts off every so many hours have to unplug then plug back in just to make a phone call
You might want to check the Device Manager, right-click on USB Root Hub, click on Properties, click on Power Management tab and make sure to uncheck "Allow the computer to turn off this device to save power". Do that for all the USB Hubs.


Joe Sica
Jcwilbu
MagicJack Newbie
Posts: 7
Joined: Tue Aug 26, 2008 12:25 pm

Post by Jcwilbu »

did that still after a period of time it just shuts down and have to unplug replug
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