***Here's the actual issue***
I am fully capable of DIALING any numbers out to anyplace (ex. 555-555-5555), but anything involving PRESSING any buttons after dialing the main phone number, WILL NOT ACCEPT THE PIN.
***Example Scenario***
In case you didn't understand anything I wrote above, please read the following scenario: "You dial to Bank (555-555-5555). Bank says 'please press 2 for english', you press '2', NO RESPONSE.
***More Info about Issue***
After I dial the main number, ex. 555-555-5555, any number dialed AFTER the call goes through, DOES NOT SHOW UP. I HEAR the DTMF tone, on the physical phone. I DO NOT see any numbers on the magicJack softphone. I CAN HEAR the DTMF tone on OTHER PHONES connected to the magicJack, so I can be sure that there is a tone.
***My Guess To The Problem...***
I beleive the reason this is occupying is due to the SHORT length of the DTMF tones on my cordless phone. For some reason, magicJack is able to decode the numbers BEFORE the call goes through, but AFTERWARDS, no other numbers dialed from the phone can be decoded. I have used a DTMF generator on my computer and played tones THROUGH the American Telecom phone, and THOSE numbers can be viewed on the softphone.
***Extra Note***
So, to the smarty people out there, is there ANY possible solution as to increasing the DTMF length on my physical phone (which is not a menu setting in the phone), OR possibly trying to increase tones WITH SOFTWARE???
***Ending Notes***
Thanks everyone in advance, just for reading through this, and thanks even more for helping or trying to find a solution.
---=----=---Jackie---
