When using my magicjack with my wireless phone on my xp computer ,
the voices keep cutting in and out from the person I am talking with. But if I use it with my laptop Vista program no problem with it! Can anyone help I really want to keep it connected to my XP computer
MJ audio cutting in and out on XP
Moderators: Bill Smith, Pilot
I've found that connecting the MJ to a powered USB hub cleared my choppy voice problems early on. Some computers don't supply enough power to keep the MJ happy.
Once, my dog pulled the power plug out and of the USB hub and my outgoing voice became interrupted after a few minutes into my calls. The calls would start out good, but became choppy as the conversation went on. I didn't find the problem for a while, since the light was on and everything looked normal.
I'd also suggest that you check to see that your XP is running Service Pack 3. I've seen others with problems that were running Service Pack 2.
Once, my dog pulled the power plug out and of the USB hub and my outgoing voice became interrupted after a few minutes into my calls. The calls would start out good, but became choppy as the conversation went on. I didn't find the problem for a while, since the light was on and everything looked normal.
I'd also suggest that you check to see that your XP is running Service Pack 3. I've seen others with problems that were running Service Pack 2.