Incoming Calls Receive a "Number Disconnected" Mes

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mattburnsey
MagicJack Newbie
Posts: 3
Joined: Sat Apr 03, 2010 10:13 am

Incoming Calls Receive a "Number Disconnected" Mes

Post by mattburnsey »

When someone tries calling me on occasion they receive a "The Number you have tried to reach is currently Disconnected" message (or something like that). Sometimes they can call back immediately and get through, sometimes they call back half a dozen times and each time recieve the same message.

Any fix its out there? Thanks for your help.
Kenny2469
MagicJack Contributor
Posts: 70
Joined: Mon Feb 22, 2010 8:33 pm

Post by Kenny2469 »

New setup for you?? probably something to do with your local phone company not recognizing the new exchange... I had that problem with different cell providers not being able to call in, but soon after it was all good.....
mattburnsey
MagicJack Newbie
Posts: 3
Joined: Sat Apr 03, 2010 10:13 am

Post by mattburnsey »

No, it was a brand new number I purchased about four months ago through Magic Jack.
Kenny2469
MagicJack Contributor
Posts: 70
Joined: Mon Feb 22, 2010 8:33 pm

Post by Kenny2469 »

Thats definately strange, can you make outgoing calls fine?
mattburnsey
MagicJack Newbie
Posts: 3
Joined: Sat Apr 03, 2010 10:13 am

Post by mattburnsey »

Yes, it works perfectly fine when I use it. Never really had any problems except this. And like I said, it's completely intermittent. Sometimes people get through right away, sometimes they get the number disconnected message.

Has no one else dealt with this?
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