Jean,
Are you using comcast by chance ?
I just confirmed taht magicjack.com is accesible thru iphone on AT&T network, as well as through an aircard via T-Mobile..
trrying to determine if it specific to comcat ISp blocking magicjack, thakn you for your reply !
Yes I've noticed that too. When I realized the site was down as well as phone service, I hit centralops.net and the A-record for the domain is still accurate. Since some friends are reporting some other outages around the net I'll wait and see what's happening.
<edit>I'm using Comcast.</edit>
Last edited by iam4everalive on Thu Sep 16, 2010 11:37 am, edited 1 time in total.
I am also not able to connect via Comcast (error 3) + no dial tone. It was working fine as of yesterday and there have been no network or firewall changes by me. I wonder what Comcast is doing!
It's been down for me for the past 30+ minutes - I am on Comcast in the SLC, UT area. I am unable to log on to the my.magicjack.com site, though the SALES MJ site is up.
Related to the update from 2.01 to 2.03? I HOPE it's not a Comcast thing. <grumble>
Last edited by gork on Thu Sep 16, 2010 11:38 am, edited 1 time in total.
ok, so it's looking more and more specific to Comcast users then... i'm beyond annoyed rihgt now.. I work from home and kind of can't do my job right now ! I'm calling them now to see if I can get any information from comcast support.....
I wouldn't doubt it's a Comcast thing. They've been doing upgrades like mad here (Alabama) and if you don't use the cable box to tune channels you can watch other people's OnDemand. Crazy stuff.
I just spoke with MJ support and they say the problem is on their end and that they are working on it.
deejo wrote:ok, so it's looking more and more specific to Comcast users then... i'm beyond annoyed rihgt now.. I work from home and kind of can't do my job right now ! I'm calling them now to see if I can get any information from comcast support.....
Thanks, evophoto. Nice that 1) You were able to get through to them; 2) They knew what you were talking about; and 3) That you posted what you learned. ;)
evophoto wrote:I just spoke with MJ support and they say the problem is on their end and that they are working on it.
That's good to know, thanks for posting!
MJ dialtone is up for me now and my contact list has downloaded after a delay, but my call list is still not downloading. I think we just need to be a bit patient as this is an unscheduled outage which it seems like they are addressing.
Last edited by speaker2112 on Thu Sep 16, 2010 11:44 am, edited 1 time in total.
I've been using MJ for over two years without any trouble.
And now the root cause of the problem appears that it might very well be the ISP... probably ticked off at the fact that they are not selling as much comcast digital phone service as they would like.
Not to be mean, but if you people would read earlier posts, you would see that someone contacted MAGICJACK and was told it was an issue on their end and they are working on it.
We can't get MJ to work or any of their sites on the net.
We are using ComCast.
Getting error:3
I did notice, since the upgrade that none of my power saving schemes are working as long as MJ is plugged in.
Perhaps that is one of the problems with their poorly designed upgrade?
I had the same issue earlier. I have WOW! as my service provider. I got a dial tone, but every number I dialed I got dead air or a fast busy signal. I am glad it works now!
Well, for me, service was "restored" -- sort of. I managed to make a few outgoing calls but just got cut off in the middle of a conversation with a client. So service for me is still on again, off again.
jimbos wrote:magicjack NOT working this morning and I am NOT able toaccess there website as well???? I can browse anywhere else and no changes made to pc. HELP
ps is there an update I should have? version 2.01 ???????
No the service seems to back and my phone rings but can't hear any voice of the other end.
Im with ATT and somehow i have the same issues with what you have. I could also hear a dial tone but its not letting me dial a number.
I just started MajicJack last month and it was already working. I unplugged and replugged the dongle and it said "Lucky You! Upgrading"
I dont know what lucky means to them when the service is not working anymore.
Sounds good guess I'll have to call Comcast, but my husband is playing that new MMO Rift or something today and is scared to death if we reset the IP it will kick him out of the server..and he will not be able to get back in since today is the first day for this game! Will this happen? *sighs*
