911 Question?

Alphamale · Post by **Alphamale** » Mon Sep 13, 2010 8:41 pm

Hi my computer has 2 internal hardrives. The 1 TB one has Windows 7 U on it while the other has Vista Home on it. My question is why does the Vista one has the green 911 on it which has been verify but the Windows 7 U which i use does not have the 911 Verified yet.

pbjandfritos · Post by **pbjandfritos** » Tue Sep 14, 2010 11:20 am

Alphamale wrote:Hi my computer has 2 internal hardrives. The 1 TB one has Windows 7 U on it while the other has Vista Home on it. My question is why does the Vista one has the green 911 on it which has been verify but the Windows 7 U which i use does not have the 911 Verified yet.

Ask Magic Jack Support to reset your account, or you can go into internet explorer and in your address bar, you will find a link that will show the 911 info. Then select your location and refresh the page until it says that the 911 has been valadated. If the 911 is still yellow on the softphone, You could click on Add a new location, and cancel. That should make the 911 go green. You will have to mess with it every time you start up the magic jack.

Hope this helps.

Ernie

Alphamale · Post by **Alphamale** » Tue Sep 14, 2010 1:20 pm

Yea ok thanks. The Windows Vista is not working now either oh boy.

Another thing is theres 2 correct addresses but one of those has a extended zip code? So im not sure which one to use.

tsmith · Post by **tsmith** » Tue Sep 14, 2010 2:01 pm

Mine's yellow now on both MJs. The address is correct on both, so I'm not going to worry about it. As long as the phone calls work that's all I really care about.

Alphamale · Post by **Alphamale** » Tue Sep 14, 2010 2:11 pm

Where i could call 911 and see if it works lol.

tsmith · Post by **tsmith** » Tue Sep 14, 2010 2:52 pm

They're probably in the phone book....

bitstopjoe · Post by **bitstopjoe** » Tue Sep 14, 2010 3:36 pm

tsmith wrote: They're probably in the phone book....

I hope so as I lost the # to 911

Joe Sica

tsmith · Post by **tsmith** » Tue Sep 14, 2010 5:56 pm

Yup, I can never remember that number Joe.

bitstopjoe · Post by **bitstopjoe** » Tue Sep 14, 2010 5:59 pm

tsmith wrote:Yup, I can never remember that number Joe.

WHEW I am glad I am not alone!!

Joe Sica

Alphamale · Post by **Alphamale** » Wed Sep 15, 2010 12:42 pm

My head is my phonebook lol

magicdoctorwookie · Post by **magicdoctorwookie** » Wed Sep 15, 2010 12:47 pm

I just put the # for 911 in speed dial location 3289 that way I just hit 3289 to dial 911. Much easier to remember it that way. I hope this helps.

Alphamale · Post by **Alphamale** » Wed Sep 15, 2010 1:09 pm

Heidi: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.

oh goodie
lalala still waiting

http://www.cleveland.com/countyincrisis ... imo_1.html

Alphamale · Post by **Alphamale** » Wed Sep 15, 2010 3:47 pm

Yea ok do that then thanks.

http://www.wtam.com/pages/seth.html

Alphamale · Post by **Alphamale** » Thu Sep 16, 2010 12:21 pm

Now my keypad says not connected and no 911 available. What is going on here?

pbjandfritos · Post by **pbjandfritos** » Thu Sep 16, 2010 12:28 pm

Alphamale wrote:Now my keypad says not connected and no 911 available. What is going on here?

Try to turn off your computer, turn back on your computer, start MJ, and see what happens.

Ernie

Alphamale · Post by **Alphamale** » Thu Sep 16, 2010 12:42 pm

Ok that did work. But last night when i turned the computer off it said this.

MJ Aplication error the insruction at 0x68b75e4b reference memory at 0x68c31e4b. The memory at 0x68c31af8 The memory could not be read. Click ok to terminate. And when i just turned it on today it said this again. But when you ask me to shut it down again it came up ok.

pbjandfritos · Post by **pbjandfritos** » Thu Sep 16, 2010 12:54 pm

Sounds like it was a memory issue. It is a good idea to shut down your computer and reboot it again every few days. That resets the memory. Restarting it doesn't reset the memory. I am glad that I got it working for you!

Ernie

nailgunner · Post by **nailgunner** » Fri Sep 17, 2010 5:58 am

pbjandfritos wrote:Sounds like it was a memory issue. It is a good idea to shut down your computer and reboot it again every few days. That resets the memory. Restarting it doesn't reset the memory. I am glad that I got it working for you!

Ernie

Not to hijack the original topic, but I'm getting the memory error message too. Mine is not going away on shutdown. It does go away when MJ is unplugged and I shutdown or restart, but comes back when plugged back in. Any suggestions, or is the start of my device failing?

Alphamale · Post by **Alphamale** » Fri Sep 17, 2010 8:36 pm

MJ Aplication error the insruction at 0x68b75e4b reference memory at 0x68c31e4b. The memory at 0x68c31af8 The memory could not be read. Click ok to terminate.

This is still coming up after i shut the computer down. Any one have some ideals what i could do to fix it.

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