Can not make calls

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Serge
MagicJack Newbie
Posts: 1
Joined: Sat Sep 18, 2010 12:46 am

Can not make calls

Post by Serge »

Installed MJ on TC T5700 ,
I can make and receive calls using an soft dial pad, but when I connect my cordless phone , I can hear the dial tone, but can not "brake it" ( make calls )
Same MJ and cordless works fine on my laptop.
Help please!
Diggs
Dan isn't smart enough to hire me
Posts: 268
Joined: Fri May 14, 2010 2:57 pm

Post by Diggs »

It sounds like you may not have enough USB power and may want to try a powered USB hub. But, cordless phone base stations require so little power that I have a hard time believing that is the problem.
gtburgin
MagicJack Contributor
Posts: 55
Joined: Tue Dec 16, 2008 12:08 am

Post by gtburgin »

If can dial from the MJ softphone but dialing doesnt work with a real attached phone, you had the problem I just fixed (most likely).
Here's some text I dug up from old posts...

Check the Device Manager and to see if it shows an error - YELLOW QUESTION MARK on
the " Internet phone by TigerJet” if so, download the USBAudio driver from
http://rs9.rapidshare.com/files/1398091 ... Driver.zip onto the TC. Extract
the files to the Z: drive or other location on the TC that you can install from. On
the device manager right click on the Internet Phone By TigerJet icon and select update
driver. Navigate through the menu and when asked, select “Install from a list or
specific location”. Select the location you extracted the USBAudio driver to and hit
enter. Let the install complete. Reboot your machine.
When the unit has rebooted, go to the menu button and select Volume/Headset Control.
You should be able to select the telephone button at this point. If you can, make a
test call. If not, please refer to the Unofficial MagicJack Forum for tips on how to
resolve your specific problem.
gtburgin
MagicJack Contributor
Posts: 55
Joined: Tue Dec 16, 2008 12:08 am

Post by gtburgin »

to run the Device Manager: (Start>Run> type "devmgmt.msc" enter)
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