Calls to 570-224-xxxx exchange fail

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pagraves
MagicJack Newbie
Posts: 1
Joined: Tue Oct 26, 2010 1:35 pm

Calls to 570-224-xxxx exchange fail

Post by pagraves »

Starting on 24Oct or a few days earlier calls to the 570-224-xxxx exchange fail. I get 3 brief busy tones then silence. This occurs to apparently all numbers in the 224 exchange since I also called at least 30 different numbers (at random from the phone book).

I called MJ tech support with the normal respone (unplug, replug, reboot the system, change computer settings, etc.) and talked to both a front-end and back-end tech support representative. I was finally told that “this problem has already been passed on to the engineers and they are working on resolving it”.

Is this a problem that ever gets resolved (it has occurred before in this area code and other exchanges)? Are they just giving the normal “script” answers?

BTW, I am in the 949-770-xxxx exchange. Can anyone else get to this exchange?
Long time MJ user.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: Calls to 570-224-xxxx exchange fail

Post by bitstopjoe »

pagraves wrote:Starting on 24Oct or a few days earlier calls to the 570-224-xxxx exchange fail. I get 3 brief busy tones then silence. This occurs to apparently all numbers in the 224 exchange since I also called at least 30 different numbers (at random from the phone book).

I called MJ tech support with the normal respone (unplug, replug, reboot the system, change computer settings, etc.) and talked to both a front-end and back-end tech support representative. I was finally told that “this problem has already been passed on to the engineers and they are working on resolving it”.

Is this a problem that ever gets resolved (it has occurred before in this area code and other exchanges)? Are they just giving the normal “script” answers?

BTW, I am in the 949-770-xxxx exchange. Can anyone else get to this exchange?
Search much???

http://www.phoneservicesupport.com/3-bu ... t9834.html
Joe Sica
tsmith
Dan isn't smart enough to hire me
Posts: 420
Joined: Mon Jan 18, 2010 2:35 am
Location: Utah
Contact:

Post by tsmith »

I'll bet you have that set as a hotkey by now Joe. 8)
Tom
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

tsmith wrote:I'll bet you have that set as a hotkey by now Joe. 8)
Nahhhhhhhhhhhhhhhhhhhhhhhh. As I have cut down. I could have said more as I mean this has ONLY been discussed here a "few" times... BUT I was nice.. Of course others may disagree... :)
Joe Sica
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