Is it just me?

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

Post Reply
JohnnyPhilko
magicJack Apprentice
Posts: 19
Joined: Fri Nov 28, 2008 3:11 pm

Is it just me?

Post by JohnnyPhilko »

Hi All,

For the past few days I've been having problems with my MJ. I originally had it running in my router, but then plugged the dongle into the computer and the phone into the dongle. It started to work again but is now not making outgoing calls.

Are the MJ servers down, or am I the only one having these problems?

Thanks,
Johnny Philko
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: Is it just me?

Post by bitstopjoe »

JohnnyPhilko wrote:Hi All,

For the past few days I've been having problems with my MJ. I originally had it running in my router, but then plugged the dongle into the computer and the phone into the dongle. It started to work again but is now not making outgoing calls.

Are the MJ servers down, or am I the only one having these problems?

Thanks,
Johnny Philko
I "assume" you mean you had it running via ATA.. Do a search on ATA and see MANY are have problems since MJ has started rotating your password...
IF you mean you had your dongle plugged into your router, then your Magic Jack must REALLY be magic as it won't work that way as it needs an OS to work.
Joe Sica
JohnnyPhilko
magicJack Apprentice
Posts: 19
Joined: Fri Nov 28, 2008 3:11 pm

Re: Is it just me?

Post by JohnnyPhilko »

bitstopjoe wrote:
JohnnyPhilko wrote:Hi All,

For the past few days I've been having problems with my MJ. I originally had it running in my router, but then plugged the dongle into the computer and the phone into the dongle. It started to work again but is now not making outgoing calls.

Are the MJ servers down, or am I the only one having these problems?

Thanks,
Johnny Philko
I "assume" you mean you had it running via ATA.. Do a search on ATA and see MANY are have problems since MJ has started rotating your password...
IF you mean you had your dongle plugged into your router, then your Magic Jack must REALLY be magic as it won't work that way as it needs an OS to work.
Lol, Yes I had it running via ATA, but now it is not working using the dongle the way it was designed to run.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Whew ok thought you had an AMAZING update if you had it in your router :)

Read here all the ugly details..
http://www.phoneservicesupport.com/rota ... t9961.html
Joe Sica
JohnnyPhilko
magicJack Apprentice
Posts: 19
Joined: Fri Nov 28, 2008 3:11 pm

Post by JohnnyPhilko »

I understand about the rolling password and how that would be a problem running via the ata, but plugging in the dongle and running it through the computer should be working, shouldn't it?

I can get a dialtone, but when I dial a number it immediately goes into a busy signal.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

JohnnyPhilko wrote:I understand about the rolling password and how that would be a problem running via the ata, but plugging in the dongle and running it through the computer should be working, shouldn't it?

I can get a dialtone, but when I dial a number it immediately goes into a busy signal.
Yes the dongle in the PC is the way it was designed to work. I have been using it that way for over 2 years now with no problems.
HOWEVER MJ of late has taken it upon itself to block some exchanges ( they blocked the whole state of Alaska!!) It seems some rural telco's charge a higher termination fee and that cuts into MJ's profits so they block the whole exchange. There is a topic here on that was well. 3 beeps and busy signal. Right now the only way around it is to use a free Google voice account to call the blocked number and have it call your MJ. Be aware though some people are having the blocking issue with GV too.
Joe Sica
JohnnyPhilko
magicJack Apprentice
Posts: 19
Joined: Fri Nov 28, 2008 3:11 pm

Post by JohnnyPhilko »

Bummer! I'm near Cleveland, Ohio I wonder if Time Warner is doing something or if MJ is doing it, or both.

I sat with MJ tech support for a while via thier chat thingy, we ran through some things but it didn't help.

Geeze, I don't know what to try next. I am thinking of switching to the Net Talk Duo.

Have you heard anything good or bad about them?

Thanks!
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Post by nailgunner »

JohnnyPhilko wrote: I am thinking of switching to the Net Talk Duo.

Have you heard anything good or bad about them?
If you search in here there are a number of threads regarding NetTalk. They also have their own forum.
Post Reply