Incoming calls not coming threw right...

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c00lfloyd
MagicJack Newbie
Posts: 9
Joined: Thu Nov 04, 2010 4:48 pm

Incoming calls not coming threw right...

Post by c00lfloyd »

Hey all, tried searching, but found nuthin about this...

Since today, any incoming calls will ring only once then die.
from caller, it rings once then goes dead, or sometimes busy.
from mj, house phones ring then stop 1 time.
and mj screen pop-up shows caller, rings once, then status screen jumps to active, like it answered. then drops it.

I've restarted mj app.
rebooted PC.
made sure forwarding is off.

and no help yet...
any ideas?

-rob
jongasse
MagicJack Contributor
Posts: 74
Joined: Fri Oct 23, 2009 10:00 pm

Post by jongasse »

MJ is not as reliable as before.

If you don't get this solved, try http://www.voipmyway.com

This is a service from one of our very own board members and I have only heard good things about it.

If you are OK with it, you can send the MJ to me for repurposing - I need a few to test out an idea I am working on :-D
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: Incoming calls not coming threw right...

Post by bitstopjoe »

c00lfloyd wrote:Hey all, tried searching, but found nuthin about this...

Since today, any incoming calls will ring only once then die.
from caller, it rings once then goes dead, or sometimes busy.
from mj, house phones ring then stop 1 time.
and mj screen pop-up shows caller, rings once, then status screen jumps to active, like it answered. then drops it.

I've restarted mj app.
rebooted PC.
made sure forwarding is off.

and no help yet...
any ideas?

-rob
If you are using the short extension cord which came with the MJ, don't. AT least 2 people I know have had their MJ start acting weird after working fine and it was that stupid cord. Also be sure you are using a REAR usb port. You may also want to check in device manager in the USB section that none of your USB ROOT HUB"s are set for power saving..
Joe Sica
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