Replaced my unit - 2nd subscription

[RussH]

I was convinced that my unit was bad so I bought another one to replace it. That has set up just fine and is working properly but I noticed that I now have 2 subscriptions.
Is there any way that I can delete one of the subscriptions? The new subscription appears to be the "default" that I am using, but it does not display the current balance for international calling that I had on the old subscription. How can I transfer the balance to the new subscription, or, do I need to do that? I am concerned that I might need to go through the motions of switching to my old subscription prior to making international calls.
Can anyone assist me with this issue?
Thanks!

[bitstopjoe]

I was convinced that my unit was bad so I bought another one to replace it. That has set up just fine and is working properly but I noticed that I now have 2 subscriptions.
Is there any way that I can delete one of the subscriptions? The new subscription appears to be the "default" that I am using, but it does not display the current balance for international calling that I had on the old subscription. How can I transfer the balance to the new subscription, or, do I need to do that? I am concerned that I might need to go through the motions of switching to my old subscription prior to making international calls.
Can anyone assist me with this issue?
Thanks!

Had you contacted MJ support BEFORE you set up the 2nd unit, you might even had been able to have the same phone number AND your international calling balance..
You can try to chat with them now, but not sure what they can do.

[laserjobs]

You will need to contact Magicjack customer support at www.magicjack.com

[nailgunner]

You can delete in on your own by going to "mymagicjack" through the menu option. Select the sub you want to delete, and click on the "lost or stolen" tab. It will eventually give you the option to delete the account FOREVER (or so they warn you). I did it a while back and it worked.

But like Joe said, you need to be careful before you delete or add anything because they don't transfer much. As Laser said, I would go to the support page and get on live chat, but it may be too late to transfer anything.