MJ not receiving phone calls from Verizone Wireless

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akakizzy
MagicJack Newbie
Posts: 1
Joined: Wed Apr 06, 2011 11:57 am

MJ not receiving phone calls from Verizone Wireless

Post by akakizzy »

Hello all, installed my Magicjack last night. I am able to place calls, but when I attempt to call my MJ number from my Verizon cell phone, I get a rapid busy signal. Same thing with my husbands cell phone, which is also Verizon. I had my sister call me from her landline and the call came through just fine. I assume this is an issue with Verizon, what should I tell them when I contact them about this?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: MJ not receiving phone calls from Verizone Wireless

Post by bitstopjoe »

akakizzy wrote:Hello all, installed my Magicjack last night. I am able to place calls, but when I attempt to call my MJ number from my Verizon cell phone, I get a rapid busy signal. Same thing with my husbands cell phone, which is also Verizon. I had my sister call me from her landline and the call came through just fine. I assume this is an issue with Verizon, what should I tell them when I contact them about this?
It is possible since it is a new MJ with a new # Verizion is unaware of it. This "usually" clears up on it's own but can take anywhere from a few days to a few weeks. So it would not hurt to make Verizon aware of your new exchange.
Joe Sica
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