iexplorer freezes

chitown020 · Post by **chitown020** » Sat Sep 24, 2011 4:36 pm

Just bought my first t5720 and so far I'm having mixed luck with it. I have 512 of ram and I just installed 1gig of transend flash mem. The good part is that loading up xpe went w/o a hitch and also the driver for my tp-link external wireless card. However when I try to go online ie freezes and says something to the affect "iexplorer.exe - application errer The instruction at 0x7de62a23 referenced memory at 0x00000007. The memory could not be read" The memory locations change. I get this if its wireless or pluged directly into my router. When I plug in my mj I get a dial tone and the tones of the buttons but the call doesn't go through. Any thoughts. Thanks and I hope I'm not too late to the race.....

Diggs · Post by **Diggs** » Sun Sep 25, 2011 12:14 am

It sounds like the memory stick is bad. Do you have another 512 MB stick to swap out? There are free memory testing programs available.

http://pcsupport.about.com/od/toolsofth ... test86.htm

outinaustin · Post by **outinaustin** » Sun Sep 25, 2011 12:19 am

Hi,

I just got a t5720 a few days ago. I got mine working after a new XPe flash, and all is well.

I mostly followed this: http://www.phoneservicesupport.com/hp-t ... t2216.html
I could not get the DirectX download to work, and as a result, was not able to run the associated diagnostic program. I loaded MJ anyway to see what would happen, and was able to make phone calls.

I am no expert, but you might try re-flashing the OS image. Make sure you use the correct one. I used the one mentioned in the link and also put in the BIOS mentioned for good measure.

Please let us know how it goes; there are still Johnny-come-latelies around.

chitown020 · Post by **chitown020** » Mon Sep 26, 2011 12:05 am

Thanks for the responses. I finally got it working after installing a different os. Don't know why the earlier versions didn't work but installing ver. 5.1.606 from 06-oct-2088 it works perfectly. The only thing that concerns me is that version says it need a min of 512/512. I have 1g of flash but I'm on the edge with mem and from what I understand 512 is the max for 5720.....Oh, outinaustin, thanks for the page, I didn't see that one. Anyway at least it's working. Thanks again and i'm sure i'll be posting here again...