MagicJack.com

Having issues with your magicJack? Post here, and we'll try to help you out!

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Sammydog419
MagicJack Newbie
Posts: 4
Joined: Fri Oct 14, 2011 5:22 pm

MagicJack.com

Post by Sammydog419 »

I am having trouble downloading my contact list and calls. I tried to go to magicjack.com but I cannot load any page. Such as Faq page or Tech chat. I am just wondering if the website is down or something? I can ping it just fine, but website keeps loading with no response. Anybody else having this problem? Thanks.
Matt9876
Dan Should Pay Me
Posts: 504
Joined: Sat Jul 26, 2008 9:38 pm

Post by Matt9876 »

MagicJack.com works great for me,must be on your end or you have an old bookmark for their web site maybe.
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Re: MagicJack.com

Post by nailgunner »

Sammydog419 wrote:I am having trouble downloading my contact list and calls. I tried to go to magicjack.com but I cannot load any page. Such as Faq page or Tech chat. I am just wondering if the website is down or something? I can ping it just fine, but website keeps loading with no response. Anybody else having this problem? Thanks.
Works okay here as well. You should be able to access your contacts and call lists on your mymagicjack page which you get to through your softphone, or my.magicjack.com which will take you to this address:

https://web07.magicjack.com/my/login.html

Note the period after the "my" in the "my.magicjack.com" address. Mymagicjack.com appears to be a VOIP or MJ reseller site, but doesn't look to be a MJ site.
Sammydog419
MagicJack Newbie
Posts: 4
Joined: Fri Oct 14, 2011 5:22 pm

Post by Sammydog419 »

I just tried with a proxy and I can connect to the website. It is the only site which will not load. I also tried with Firefox with the same result.
Sammydog419
MagicJack Newbie
Posts: 4
Joined: Fri Oct 14, 2011 5:22 pm

Post by Sammydog419 »

I just remembered that I had this problem the last time I updated my network card drivers. I have a RTL8168/8111 PCIe Gigabit Ethernet Adapter, everytime I update the driver this happens. Which is why I haven't updated since January, but I totally forgot. It's totally ridiculous and I don't understand why it happens, but at least I figured it out for now.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Sammydog419 wrote:I just remembered that I had this problem the last time I updated my network card drivers. I have a RTL8168/8111 PCIe Gigabit Ethernet Adapter, everytime I update the driver this happens. Which is why I haven't updated since January, but I totally forgot. It's totally ridiculous and I don't understand why it happens, but at least I figured it out for now.
At least until you update your network card drivers and forget again :)
Couldn't resist :)
Joe Sica
Sammydog419
MagicJack Newbie
Posts: 4
Joined: Fri Oct 14, 2011 5:22 pm

Post by Sammydog419 »

Hopefully next time I'll come on here and read my own post and think what a dumbass I am before telling everyone. :P
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Sammydog419 wrote:Hopefully next time I'll come on here and read my own post and think what a dumbass I am before telling everyone. :P

HAHAHA
NAH I bet you will remember this time and not re re re re post :)
Joe Sica
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