Your device is not on this account Error
Moderators: Bill Smith, Pilot
Your device is not on this account Error
My brother gave me his magicjack (account not active) and I want to setup and register under my name and email. How do I do this ?
Dennis Gaudette
-
Barada Nels
- Dan isn't smart enough to hire me
- Posts: 123
- Joined: Tue Jun 21, 2011 9:33 am
Well . . .
Greetings,
As far as I know . . . there is no way to change the name on the account once it is registered. You can change your email address, the phone number (for a fee), and payment method (to put on your own card). But other than that . . . I am sure it will always be in your brother's name.
You can contact MagicJack and ask . . . but more than likely they will tell you to buy another MagicJack.
Hope this helps.
Sincerely,
Barada Nels
As far as I know . . . there is no way to change the name on the account once it is registered. You can change your email address, the phone number (for a fee), and payment method (to put on your own card). But other than that . . . I am sure it will always be in your brother's name.
You can contact MagicJack and ask . . . but more than likely they will tell you to buy another MagicJack.
Hope this helps.
Sincerely,
Barada Nels
Same problem here. Reported the problem to their live agent but they seems more unqualified to fully understand the problem here. When they start to understand the problematic, what they say is : "This is a normal behaviour". I have Skype installed on my iPhone and I can switch account at will. This is also true for MSN. This is even true for my email account!
"Forget this device" is not working. FINAL
If you know someone who has a MJ number and is willing to use it with this iPhone, a good prank is to download the MJ app and register for a free number. He won't be able to use his MJ number over his iPhone. Nice prank ever!
Until they fix this issue, I will try to get their attention but ranking their app on the iTunes. Does any know any contact info where I can actually submit this issue ?
Thanks
"Forget this device" is not working. FINAL
If you know someone who has a MJ number and is willing to use it with this iPhone, a good prank is to download the MJ app and register for a free number. He won't be able to use his MJ number over his iPhone. Nice prank ever!
Until they fix this issue, I will try to get their attention but ranking their app on the iTunes. Does any know any contact info where I can actually submit this issue ?
Thanks