Voice Mail on the majic jack Plus

N1ASS · Post by **N1ASS** » Sun Dec 04, 2011 11:07 pm

I got it transferred from my regular jack to the plus and I can't get the voice mail working,how can I activate it.Please help me I am going nuts and the wife is lost with out it.Thank you.Bill.
[email protected]

bitstopjoe · Post by **bitstopjoe** » Mon Dec 05, 2011 6:52 am

N1ASS wrote:I got it transferred from my regular jack to the plus and I can't get the voice mail working,how can I activate it.Please help me I am going nuts and the wife is lost with out it.Thank you.Bill.
[email protected]

Chat with MJ online support and have them reset your voice mail. After that is done your password will go back to 1 2 3 4 and you will have to redo your outgoing message.

N1ASS · Post by **N1ASS** » Mon Dec 05, 2011 1:17 pm

I have run into a brick wall,I have tried looking through FAQ'S and I am not getting anywhere.How can I do a Reset on my plus to get the voice mail to work?????

bitstopjoe · Post by **bitstopjoe** » Mon Dec 05, 2011 2:18 pm

N1ASS wrote:I have run into a brick wall,I have tried looking through FAQ'S and I am not getting anywhere.How can I do a Reset on my plus to get the voice mail to work?????

WOW did you not read what I wrote??? I said CONTACT MJ ONLINE SUPPORT VIA CHAT AND ASK THEM TO RESET YOUR VOICEMAIL..
I typed it in caps this time in case you didnt see it the first time I typed it..

N1ASS · Post by **N1ASS** » Mon Dec 05, 2011 4:04 pm

[/b]I did contact them with no solution to my problem yet,So I hoped maybe somebody else had A better Idea.Thanks for the help so far,Bill.

bitstopjoe · Post by **bitstopjoe** » Mon Dec 05, 2011 4:14 pm

N1ASS wrote:[/b]I did contact them with no solution to my problem yet,So I hoped maybe somebody else had A better Idea.Thanks for the help so far,Bill.

EVERY time I contacted support with a voice mail problem ( at least 3 or 4 times) they have always reset it on their end, same with others here in this forum . So I have no idea what is going on with your VM. I have to believe you are doing something wrong on your end.

Good luck.......

N1ASS · Post by **N1ASS** » Sat Dec 10, 2011 3:56 pm

I have been in touch with them 4 times and still no mailbox,this the last time I t talk to them on 12-8-2011 and get the same answer.

Zerah: As I have checked it here your issue is already being reviewed by our engineers at this time, once they will come up with a resolution an email notification will be sent on your email mailbox.

Zerah: Please extend your patience, rest assured that the issue is being looked into at this time.

Bill : Boy I hope it doesn't take long,I haven't had a mailbox for almost a week.

bitstopjoe · Post by **bitstopjoe** » Sat Dec 10, 2011 7:36 pm

I am not sure what the heck they are doing as every time I have contacted them and asked to have my VM reset, they did it while I was chatting..
I would keep trying as someone there has no idea what the heck they are doing!!!

N1ASS · Post by **N1ASS** » Sat Dec 10, 2011 8:23 pm

I am one step away from putting both of the mj and mj+ in the driveway and running them over with the car.I spent 2 hours on chat and 4 people and now I can't even receive phone calls only outgoing.Well I hope they do something over the weekend.Bill

bitstopjoe · Post by **bitstopjoe** » Sat Dec 10, 2011 8:43 pm

Well there is a good chance they made you do stuff on your PC to get your VM to work. They tried that with me one time and I told them I could put my MJ in a box in my closet and it would have no effect on VM since it is on THEIR server, idiots. They then just reset it for me and it worked fine.
All I can say is to start from scratch and run the Mj remover tool from their web page and install them again and hope for the best.

N1ASS · Post by **N1ASS** » Sat Dec 10, 2011 9:05 pm

Thank you,I will go get the removal tool and try it.Bill

N1ASS · Post by **N1ASS** » Wed Dec 14, 2011 8:13 pm

Finally after 12 days of Bull **** and several hours of Tech Chat my voice mail is working 100%.Thanks for all the help.

bitstopjoe · Post by **bitstopjoe** » Wed Dec 14, 2011 8:36 pm

N1ASS wrote:Finally after 12 days of Bull **** and several hours of Tech Chat my voice mail is working 100%.Thanks for all the help.

WOW!!! It should NOT have taken that long, not even close...
I am very happy to hear it is all working now for you..

N1ASS · Post by **N1ASS** » Wed Dec 14, 2011 9:36 pm

Me too!!!!!!

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Voice Mail on the majic jack Plus

Voice Mail on the majic jack Plus

Re: Voice Mail on the majic jack Plus