How to update/upgrade MJ+

Support specifically for MagicJack Plus issues

Moderators: Bill Smith, Pilot

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raylinkz
MagicJack Newbie
Posts: 5
Joined: Tue Dec 20, 2011 11:20 am

How to update/upgrade MJ+

Post by raylinkz »

I was interested in this and couldn't find the answer on this forum or MJ FAQ. Here's what CS responded.
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ll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Adam'
Your Issue ID for this chat isX
Adam: Hello, how may I help you?
Paul: My MJ+ device is plugged directly into my router and is working very well. I want to know if it will update automatically when necessary or will I need to intervene in some manner?
Adam: I understand you, Paul. Please do not worry with that once we have new update it will automatically update your device.
Paul: Thank you for your help
Adam: You are welcome.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: How to update/upgrade MJ+

Post by bitstopjoe »

raylinkz wrote:I was interested in this and couldn't find the answer on this forum or MJ FAQ. Here's what CS responded.
===========================

ll operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Adam'
Your Issue ID for this chat isX
Adam: Hello, how may I help you?
Paul: My MJ+ device is plugged directly into my router and is working very well. I want to know if it will update automatically when necessary or will I need to intervene in some manner?
Adam: I understand you, Paul. Please do not worry with that once we have new update it will automatically update your device.
Paul: Thank you for your help
Adam: You are welcome.
As it stands right now, you have to plug your Plus into your USB port from time to time to see if an update is available. Of course if you check this forum, say once a week or so, I am 100% sure you will see when one is avail.
That being said I believe they are working on having it update while plugged into your router. As with everything MJ it can be later today, next week or later next year or longer when it happens
Joe Sica
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