Magicjack will not work after getting a new PC with windows 7. After startup upon signing in, I receive "Please restart your magicjack and try again [error 401]". I believe I need my account refreshed on the magic jack server. Please help.
I have tried the following direction from a previous post; did not work.
"MJ Rep: 1. Click Start tab and open your control panel...
MJ Rep: 2. Go to internet options..
MJ Rep: 3. under privacy tab.. slide bar down to "allow all cookies"
MJ Rep: 4. under security tab click on "trusted sites" then click the "sites" button..
MJ Rep: 5. type the following address into the text box..
MJ Rep: 6. https://reg.talk4free.com click the "add" button..
MJ Rep: 7. type in the following address.. https://my.magicjack.com and click "add".
MJ Rep: 8. type https://data.magicjack.com
MJ Rep: 9. Uncheck the box at bottom left of window that says "require server verification..." click "ok"
MJ Rep: 10. then click "Ok" close the internet options.
MJ Rep: 11. unplug the magic jack and plug it back into a different usb port.
MJ Rep: Please follow the above steps.
Mr. X: same error
MJ Rep: Okay.
MJ Rep: Please click the link to download and run the magicJack upgrade (applicable for both XP & Vista):
MJ Rep: http://upgrades.magicjack.com/upgrade/upgrade.exe
Mr. X: same error! but it did update..."
401 Error please restart
Moderators: Bill Smith, Pilot
Magicjack 401 new computer - check your date and time
Date and time are critical for SSL certificates to work. Make sure your time and date are accurate.