Error 23

GaryMJS · Post by **GaryMJS** » Sat Dec 17, 2011 2:18 pm

I have a magicjack plus, I experience "error 23" and drop calls whether it is incoming or outgoing. To solve my problem, I use a switch before the router and have my magicjack plus pluged to the switch instead of the router. I have my router plug into one of the port on the switch. The rest of all the other devices that I have can stays pluged on the router as before.

This seems to solve my magicjack plus problem for me. Good luck.

JackTheMan18 · Post by **JackTheMan18** » Wed Dec 21, 2011 2:52 pm

Strange - I am a new MJ+ user, and I got error 23 on my first call.
I have plugged it into a switch which is plugged into my router.

Anyone know what this error is?

SailorDave · Post by **SailorDave** » Wed Dec 21, 2011 10:44 pm

Do a search on Error 23 and you will find lots of discussion and possible cures. It is the MJ+ failing to connect when it calls home. Probable software conflict with the router.

dannyusmc · Post by **dannyusmc** » Fri Jan 27, 2012 9:54 pm

how much do one of these switches cost and what other purposes could i use it for?

mjplus2000 · Post by **mjplus2000** » Fri Jan 27, 2012 11:41 pm

dannyusmc wrote:how much do one of these switches cost and what other purposes could i use it for?

Some routers are obviously plug and play. Of course, your new one isn't. You can do a search on how to configure your router for voip(mj) on here or elsewhere(google). Instead of searching error23, do a search for router configuration or put your router in the search. They are all different and may need different types of configuration. You can buy a small switch or hub(4 port) at staples, radio shack, walmart, etc....they're pretty cheap. You could probably get one on ebay for next to nothing. I would try to configure the router 1st and see if that works.

http://zaxa.ca/magicjack-plus-not-worki ... ter-solved

http://www.phoneservicesupport.com/mj-w ... 29-15.html