I received an e-mail from MJ that the porting of my existing phone number from Century Link to MJ+ was complete and that I should either restart my MJ+ or unplug it, wait 60 seconds and then plug it back in to get the transfer to take. It indicated that after doing this I should be able to receive calls on my MJ+ to my old, existing number.
I used my cell phone to call my land line # (MJ+) and got no ring. The message was that "the magic jack customer that you called is unavailable to take your call. Please leave a message at the tone."
Looking at the MJ+ itself, there is a green LED that occasionally flashes and an orange LED that is also flashing ....
I can make outgoing local & LD calls
Any thoughts on what I can do to get the MJ+ receiving calls? Does MJ+ have a support # that can be called to get help?
Not Receiving Calls
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hilsboro55
- MagicJack Newbie
- Posts: 7
- Joined: Tue Apr 03, 2012 7:13 pm