Majjck won,t run after computer restart

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wlrdlr
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Majjck won,t run after computer restart

Post by wlrdlr »

I just updated from my old computer(XP) to a new computer(windows 7).When my new computer restarts majic doesn,t run. If I unplug it at usb port and plug it back in it will start. How do I fix this problem? THNX
bitstopjoe
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Re: Majjck won,t run after computer restart

Post by bitstopjoe »

wlrdlr wrote:I just updated from my old computer(XP) to a new computer(windows 7).When my new computer restarts majic doesn,t run. If I unplug it at usb port and plug it back in it will start. How do I fix this problem? THNX
Get the MJ remover program from the MJ web page, run it, and then start from scratch to see if that helps.
Joe Sica
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black_icon
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Post by black_icon »

@ wlrdlr,

You may also try pasting the Mj setup file to your Start Up.

1. Please go to "My Computer". From the menu bar go to "Tools" and select "Folder Options". In there click on the "View" tab and make sure the option "Show hidden files and folders" is checked then click "OK".

2. Now double click on your hard drive (usually called C:\). Click on "Users" then "Application Data" then "Roaming" and double click on the folder called "mjusbsp" then "in00000". Copy the file named "Set-up" and close that folder.

3. Click the "Start" button then "All Programs", right click the "Startup Folder" and choose "Open all Users" and paste the "Set-up" file into that folder. Now your magicJack will automatically start on boot-up.
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wlrdlr
MagicJack Newbie
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Post by wlrdlr »

As much as I hate to admit it I don,t know how to paste.
wlrdlr
MagicJack Newbie
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Joined: Thu Mar 15, 2012 8:27 pm

Post by wlrdlr »

Is this for windows 7?
wlrdlr
MagicJack Newbie
Posts: 5
Joined: Thu Mar 15, 2012 8:27 pm

Post by wlrdlr »

Hi BitstopJoe,If I remove it & reinstall it will I still keep my old phone #? When I do it what sequence do I need to do re;unpluging it & replugging it into my usb port? Does the computer need to be turned off during the unplugging & replugging? THNX
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

wlrdlr wrote:Hi BitstopJoe,If I remove it & reinstall it will I still keep my old phone #? When I do it what sequence do I need to do re;unpluging it & replugging it into my usb port? Does the computer need to be turned off during the unplugging & replugging? THNX
Yes you will keep your MJ number after removing the software. Unplug the dongle, run the remover program then plug the dongle back it and it "should" update and install the MJ software again for you.
Joe Sica
Davidoram
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Post by Davidoram »

Hi Buddy,
In my opinion, leave it for a while. In addition attempt using a dissimilar safe mode. You must provide it time, when you have used safe mode
English_Jean
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Post by English_Jean »

I've been having the same problem for the past several months. Eventually it works again after removing the dongle and plugging it back in, but it often takes several attempts. Meanwhile I keep getting a screen plugging MJ+. Maybe they figure if I get fed up enough I'll buy that, but I have a year left on my original contract so I'm trying to stick it out. Anyway, if it's like all the other ups and downs MJ has come up with the past few years, it will probably go away on its own at some point.
obewon
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Joined: Mon Aug 20, 2012 9:51 am

My revised "won't start" repair

Post by obewon »

black_icon wrote:@ wlrdlr,

You may also try pasting the Mj setup file to your Start Up.

1. Please go to "My Computer". From the menu bar go to "Tools" and select "Folder Options". In there click on the "View" tab and make sure the option "Show hidden files and folders" is checked then click "OK".

2. Now double click on your hard drive (usually called C:\). Click on "Users" then "Application Data" then "Roaming" and double click on the folder called "mjusbsp" then "in00000". Copy the file named "Set-up" and close that folder.

3. Click the "Start" button then "All Programs", right click the "Startup Folder" and choose "Open all Users" and paste the "Set-up" file into that folder. Now your magicJack will automatically start on boot-up.
I had same problem for weeks and tried the above proceedure 20-30 times to no avail !!

I eventually copied "C:\users\***\AppData\Roaming\mjusbsp\majicJackLoader.exe"
and pasted it in "C:\ProgranData\Microsoft\windows\Start Menu\Programs\Startup

This has worked perfectly for the last 2 weeks !
kito0t
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Post by kito0t »

Press the window key nad press R... the run window will appear... type in MSCONFIG then press ENTER...

Look at start up tab... make sure that CDLOADER2.exe is checked then reboot
obewon
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Joined: Mon Aug 20, 2012 9:51 am

Post by obewon »

kito0t wrote:Press the window key nad press R... the run window will appear... type in MSCONFIG then press ENTER...

Look at start up tab... make sure that CDLOADER2.exe is checked then reboot
Thanks for your comment,but even that doesn't work !
I went back thru everything again, and coping MajicJackLoader.exe
and pasting it into startup/all users is the only way MajicJack will start
at bootup for me !
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