could not call to China

qunying · Post by **qunying** » Thu Jun 14, 2012 2:20 am

Recently, every time I call a number to China, after the remaining minutes prompt, it always tell me that "your call could not be completed at this time in the country you are calling, please try your call later". What's wrong with the service?

Melman · Post by **Melman** » Thu Jun 14, 2012 2:42 pm

qunying wrote:Recently, every time I call a number to China, after the remaining minutes prompt, it always tell me that "your call could not be completed at this time in the country you are calling, please try your call later". What's wrong with the service?

I had the same problem calling our family in China and we are in the USA. MagicJack must have realized that even though we were using a great phone service that allows us to add the person you are calling and then opts us to use a local number to call that person in China (1.5 cents per minute). MagicJack must be blocking that local USA number to call that number in China. Here was the fix we used - We are now using MagicJack International service (2 cents per minute to China).

I hope this helps you.

cell14 · Post by **cell14** » Wed Jun 20, 2012 9:10 pm

The easiest fix is to use Localphone.com and call for 1.2 c to CHina( 1.0 c Beijing)

black_icon · Post by **black_icon** » Thu Jun 21, 2012 6:53 pm

@ qunying,

can you call other countries just fine using your MJ?
Are you trying to use your MJ device or the callaround number registered to your MJ account?

qunying · Post by **qunying** » Wed Jul 04, 2012 11:19 pm

I could call US and Canada without problem. Don't have other countries to call.

black_icon wrote:@ qunying,

can you call other countries just fine using your MJ?
Are you trying to use your MJ device or the callaround number registered to your MJ account?

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