costs for porting

clasof56 · Post by **clasof56** » Sat Feb 11, 2012 3:10 pm

i just talked to magicjack and they said cost of porting my old verizon number to mj is 19.95....i asked if there was any yearly cost to keeping that number and he said they dont disclose that... i asked if it was a secret and he again said no, but we dont disclose that...hahahh...well, whats the deal? is there or isnt there a yearly cost to keeping my number!!

bitstopjoe · Post by **bitstopjoe** » Sat Feb 11, 2012 3:38 pm

No one knows for sure as no one has had their number ported for a year yet. You ask 5 different support people and you will get 5 different answers.
One can only hope when the time comes the rumors of a $10 yearly charge will be false.
Time will tell...

jcw265 · Post by **jcw265** » Sun Feb 12, 2012 7:23 pm

I did the port for 19.95 waited for 3 days to get an email from MJK that told me hey we cant port your number after all, so then I went to redo for my new number and they want to charge me 10.00 for that, I have contacted there crap service center, who did nothing to assist me, tried to explain to them it is ur issue the number can not be ported, thus I paid 19.95 for a port that did not happen, gave away the chance to get my free number, and i am still waiting on credit for the 19.95 but they sure pulled that 10.00 the same day , I love the MJK I have bought 2 but this time around, I am not happy, at all with the service !!

jcw265 · Post by **jcw265** » Sun Feb 12, 2012 7:40 pm

Just want to be fair on all fronts , after making this post I went to check my account info and MJK passed the credit today on the 19.95, but im still mad about paying 10.00 for my FREE number , MJK make it clear on the option if YOU can port the number YOU will charge the customer !! NOT Fair !! and not good seervice

bitstopjoe · Post by **bitstopjoe** » Sun Feb 12, 2012 7:48 pm

Ok I HAVE to ask, what the hell does the "K" stand for?? You keep saying the MJK.. I know MJ, and MJ Plus but "K"???????
Unless MJK is an abrevation for MAGICJACK?? I have never seen it typed that way here, and I have been here a long time, so I had to ask...

black_icon · Post by **black_icon** » Thu Mar 01, 2012 12:01 am

bitstopjoe wrote:Ok I HAVE to ask, what the hell does the "K" stand for?? You keep saying the MJK.. I know MJ, and MJ Plus but "K"???????
Unless MJK is an abrevation for MAGICJACK?? I have never seen it typed that way here, and I have been here a long time, so I had to ask...

Most probably, jcw265 is referring to the abreviaton for MAGICJACK. Well, just wanted to tell you that there's a $9.99 yearly maintenance fee for number porting of your home phone number to MJ.

edknn · Post by **edknn** » Thu Aug 09, 2012 10:11 pm

I was told when I signed up last Sept that the port was a one time charge....LIE!!!!!!!!! just renewed for another year and was charged $10.43 to renew number for one more year. MJ support said I could change to a number they give me and not pay the yearly port charge.

greenman · Post by **greenman** » Thu Sep 06, 2012 11:50 am

edknn wrote:I was told when I signed up last Sept that the port was a one time charge....LIE!!!!!!!!! just renewed for another year and was charged $10.43 to renew number for one more year. MJ support said I could change to a number they give me and not pay the yearly port charge.

Huh...
Yet another reason to port your telephone number to Google Voice instead of magicJack.
I did that to begin with, and am forwarding all calls from GV to mJ+. Of course it cost me $20 (one-time fee) to do the transfer from a mobile phone to GV and $25 before that to port the AT&T landline number to a temporary mobile phone, but the up side is that now if anything wonky happens with the mJ+, I can just forward the GV number to a different phone, skype, or voip number of my choice.
It was an elective thing, but I think the overall benefits of using GV as my main interface are worth it.