New Galaxy S3 can't read wav file from voicemail

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donnybb
magicJack Apprentice
Posts: 12
Joined: Tue Jan 05, 2010 7:07 am

New Galaxy S3 can't read wav file from voicemail

Post by donnybb »

I just got a new Samsung Galaxy S3. When I get the email generated from the MJ voicemail, I try to open the WAV file, but it says my phone cannot read the audio file. I have not had any problems in the past using my old Blackberry and they also play fine on my computer.

I downloaded 4 different apps for playing wav files, but none will play the MJ wav file (I have gotten 3 different emails with wav files, but none seem to work). I then uploaded a few other wav files to my phone and all will play just fine with any of the apps. Anybody see this before or know how to resolve the issue?
wgnweb
MagicJack Expert
Posts: 77
Joined: Mon Nov 12, 2007 3:58 pm

Post by wgnweb »

That happens with any android.
donnybb
magicJack Apprentice
Posts: 12
Joined: Tue Jan 05, 2010 7:07 am

Post by donnybb »

Is there a fix or workaround?
donnybb
magicJack Apprentice
Posts: 12
Joined: Tue Jan 05, 2010 7:07 am

Post by donnybb »

I found an app called Picus Wav Player that will play the MJ wav files. It costs $1.25, so is definitely worth the cost. There is also another app called WavPlayer by Dennis Lockshire that is made for VOiP wav files like MJ. It costs $0.99 and sounds like it will work also.
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