Saying Goodbye WITH a REFUND from MJ!!!

conniemadagain · Post by **conniemadagain** » Mon Nov 05, 2012 1:35 pm

As some of you know I got a free MJ+ but after a year I did like it and renewed it on august ... BUT then the conference call crap started and the following dialog started:

Posted: Fri Nov 02, 2012 1:03 pm Post subject:
so far here is my emails:

Subject: Blocking my Pension Fax Number now??? What !!!

Dan,

This number (xxxxxxxxxx) is my PENSION fax number NOT a conference all line …

Come on … this is how I exchange info for my pension …

What the heck is going on ???

I need access to that number as it is my lifeline …

connie
xxx xxx xxxx (My MJ+ number)

Dear connie,

My name is Jonathan and Dan asked me to assist you.

Our sincerest apologies for the inconvenience that this has caused you.

We may require prepaid purchase and/or we may charge you for calls to conference lines, platforms and certain non-ILEC area calls, or any call wherein we incur a cost from another carrier. We may provide for a fee, premium prepaid services, which may be powered by YMAX Communications Corp. (YMAX), and may include some inbound, international, conference, platform and outbound calls that receive a recording and certain calls to non-ILEC areas, and the rates for those services will be governed by listed price lists or tariffs.

Please purchase prepaid minutes in your account portal at www.my.magicjack.com in for your call to go through

Your understanding to this matter is highly appreciated.

Thank you.

Best regards,

Arnold (he said his name was Jonathan)

Jonathan,

I cannot understand …

I have called this number many times to fax pension info …

WHY NOW are you wanting EXTRA money from a person on a pension ???

On top of this it is a LOCAL call … Remember your ad “FREE LOCAL CALLS” …

Look … I cannot afford a “NEW” charge for local calls that I have to make to survive … just refund my money as I just re-newed in August.

connie

Dear connie,

magicJack can call for FREE within the United States and Canada. However, since you've been prompted to purchase pre-paid minutes, the purchase will be necessary to complete the call. In some circumstances, we may require prepaid purchase or we may charge you for calls to conference lines, platforms and certain non-ILEC area calls, or any call wherein we incur a cost from another carrier.
Should you have further questions, please email us again.

Thank you.

Best regards,

Jonathan

Jonathan,

I was NEVER charged to make this call before … that is one reason I renewed … This is a local call that you are now charging …

Your cost is the cost of doing business and you never informed me this before my renewal … so just refund my money …

connie

Posted: Fri Nov 02, 2012 7:29 pm Post subject:
Well ... my last email was very interesting ... I will report back if dreams really do come true in 3 to 5 business days ...

conniemadagain · Post by **conniemadagain** » Mon Nov 05, 2012 1:36 pm

Here is that last email:

Dear connie,

This order TSxxxxxxxxx has been canceled as requested. Your device is now deactivated. Please wait 3-5 business days for the refund to reflect as a credit to your account.

Should you need further assistance, please e-mail us again.

Thank you.

Best regards,

Jonathan

conniemadagain · Post by **conniemadagain** » Mon Nov 05, 2012 1:38 pm

11/02/2012 11/04/2012 Return MAGICJACK.COM PHONE -$31.39

All be damned ... a refund !!! In my account ...

Don't know what to say but dreams can come true ...

Well crap ... i cancelled nettalk and now MJ is cancelled ... what the hell do I do ... lolol

Love my obi 202!!!

take care all and i'll ck in every now an again ...

BitStop Joe ... you be good !!!

cell14 · Post by **cell14** » Mon Nov 05, 2012 9:25 pm

Wow! It is easier to win a Powerball jackpot than to get money form MJ. Miracles happen!! Good for you! Enjoy your Obi!

conniemadagain · Post by **conniemadagain** » Sat Nov 10, 2012 11:44 am

obi is just too cool ...

thanks to bitstopjoe for his help !!!

cell14 wrote:Wow! It is easier to win a Powerball jackpot than to get money form MJ. Miracles happen!! Good for you! Enjoy your Obi!

bitstopjoe · Post by **bitstopjoe** » Sun Nov 11, 2012 6:23 am

Not sure what I did to help, but you are welcome none the less...

conniemadagain · Post by **conniemadagain** » Wed Nov 14, 2012 12:35 am

bitstopjoe wrote:Not sure what I did to help, but you are welcome none the less...

bullllllllllllllllll ... how many pms to get answers ???

shut up u mouth !!!

shmeng · Post by **shmeng** » Wed Nov 28, 2012 1:58 am

conniemadagain wrote:
bitstopjoe wrote:Not sure what I did to help, but you are welcome none the less...
bullllllllllllllllll ... how many pms to get answers ???

shut up u mouth !!!

hahaha... nice one...

bitstopjoe · Post by **bitstopjoe** » Wed Nov 28, 2012 2:45 pm

conniemadagain wrote:
bitstopjoe wrote:Not sure what I did to help, but you are welcome none the less...
bullllllllllllllllll ... how many pms to get answers ???

shut up u mouth !!!

WELL!! When you put it that way, I was glad to have been of help. And yes you did PM me a "few" times

Always glad to be of help.

conniemadagain · Post by **conniemadagain** » Wed Nov 28, 2012 11:10 pm

hahaha You da man JOE!!! You da man ...

bitstopjoe wrote:
conniemadagain wrote:
bitstopjoe wrote:Not sure what I did to help, but you are welcome none the less...
bullllllllllllllllll ... how many pms to get answers ???

shut up u mouth !!!

WELL!! When you put it that way, I was glad to have been of help. And yes you did PM me a "few" times
Always glad to be of help.