you must buy a new magicjack???

[mghattas]

hi all, can you kindly assist me please? i have got a magicjack from canada one year ago, and never installed it, now trying to connect it and register and it is giving me the message:
"you must buy a new magicjack, your previous subscription has expired"??
please assist, knowing that i'm not located in canada or the united states

[redpepper]

Maybe one of the Canadians will chime in to help but it does not sound promising.

See this link http://www.pcphonesoft.com/pcphonesoft/ ... IC_ID=1061 independently put together by a user in Canada that converted his expired MJ dongle over to Google Voice and creatively set it up with a Canadian phone number.

[Shamilt8]

Did you ever get this sorted out? I just got my MJ Plus in the mail today and get the same message. If I close the pop-up window, the dial pad is there, but the registration screen never comes up, so I can't use it until I register it. Too bad because my old MJ worked fine. I did an online chat with an MJ service rep and they didn't know how to fix it. They said they'd notify their superiors and send me an email. NOT helpful.

[Pilot]

Are you also not in Canada or USA?

[Shamilt8]

I am in the USA.

[tefin13am]

hi all, can you kindly assist me please? i have got a magicjack from canada one year ago, and never installed it, now trying to connect it and register and it is giving me the message:
"you must buy a new magicjack, your previous subscription has expired"??
please assist, knowing that i'm not located in canada or the united states

They got new rules now. If your magicJack was not registered within 1 year, you cannot register it anymore. It will become useless.