Incoming calls don't ring....go immediately to MJ Plus

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Debbie81249
MagicJack Newbie
Posts: 1
Joined: Wed Jun 12, 2013 10:37 pm

Incoming calls don't ring....go immediately to MJ Plus

Post by Debbie81249 »

My incoming calls aren't ringing through anymore. Instead, incoming calls are immediately intercepted with the MJ Plus answering/message function. This just started today.
has9999
MagicJack User
Posts: 45
Joined: Mon Feb 23, 2009 12:11 pm

Post by has9999 »

Debbie,
Before we to too much troubleshooting.
Have you checked your MJ login page to make sure that
incoming and outgoing calls are checked as on?
And that the ringers are turned on on the phone?
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