MagicJack+ stopped to work after connected ...

[YASHA]

When I connected MagicJack+ in wall outlet via included power adapter with USB port and also connect to Verizon router and regular phone I heard on phone male voice that told me about connection problem; after that MagicJack+ stopped to work at all. Even on computer on which it worked a minute before I connected to use network.
I'm telling more: no one computer now cannot even see that MJ+ when I put it to PCs via USB port. Nothing changed in device manager like no device is added to computer. No one of MagicJack software and utilities can see it.
But in same time blue light on MJ+ is ON. Looks like dead device but with lite; I still hope it possible to fix.
Any advice?

[greenman]

But in same time blue light on MJ+ is ON. Looks like dead device but with lite; I still hope it possible to fix.
Any advice?

Yahsa, it looks like you'll need to contact magicJack chat support. If the device was working but is now no longer working, you'll have to find out from the folks at magicJack whether it you need to get a replacement.