magic jack and windows xp pro

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dpmeeks
MagicJack Newbie
Posts: 1
Joined: Sat Feb 13, 2010 7:43 am

magic jack and windows xp pro

Post by dpmeeks »

i recently had to change pc's and it has windows xp pro.. when i try and install MJ a box pops up that says no support this version of windows. Win NT 5.1 build

Is there a fix for this ?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: magic jack and windows xp pro

Post by bitstopjoe »

dpmeeks wrote:i recently had to change pc's and it has windows xp pro.. when i try and install MJ a box pops up that says no support this version of windows. Win NT 5.1 build

Is there a fix for this ?
Something is wrong with your Windows install then as MJ works just fine on my XP SP3 and many others on here as well still use XP with their MJ.
You might have to re-install Windows ot use your recovery disc's which came with your PC. Of course be sure to save anything you may need as they will be gone if you do a recovery.
I have seen this before and it turned out to be a glitch in that persons OS. I "assume" you have kept up with the many Windows updates the 2nd Tuesday of every month? If not updates MAY help to fix things, then again they may not.. I also assume you have a firewall AND an AV running as well. Maybe disable your AV prior to installing the MJ
Joe Sica
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