The problem is simple. I can't hear them and they can't hear me when I make or receive calls.
My phones work. I can get dial tones. Calls are successfully completed every single time, in or out. Just no sound.
I have a feeling the following issues may be important:
1..MagicJack ads force a pop-up window every couple minutes with the message "Scripts are usually safe. Do you want to allow scripts to run?"
2..Administrator event viewer shows the following error "Adapter Intel PRO/100+ Management adapter: Adapter Link down". It resets itself within 2 seconds, but the little balloon window pops up every 2-30 minutes to let me know my network cable is unplugged (it isn't)
I need NEW suggestions, as well as "did you check the simple stuff, stupid" suggestions. I have tried:
...one phone/multiple phone connections
...new cords/phones
...uninstall/reinstall/unplug/replug/change port
...MJ remover
...manually remove/diable everything MJ did, including CLCVO
...MJ recover (it can't find the device)
...allowing scripts/denying scripts
...MagicJack Techie reset my account
...checked all connections
...restart everything & reboot (worked for one call)
...adding MJ & talk4free into my trusted zones
...adding multiple ports, including 5060 & 5070 (tcp/udp)
...make/remove MJ as my default audio devices
...allowing digital audio then disabling digital audio (that worked for one call)
...removing, then updating drivers
...allowing every cookie from MJ & talk4free
...disabling everything in task manager, then reinstalling
...updating IE to 8
...disabling virus protection
...updating all firewalls, virus stuff, windows
...disabling 7 vienna (on my custom xp system)
...checking all usb ports using other devices (500 mA power to MJ)
...I'd like to reinstall the whole dang system and start over again from scratch, but I don't have the XP CD for this system.
...I have added everything I could think of in the "add/remove windows components" menu.
...Haven't had any problems with my Actiontec modem. I THINK it's configured correctly.
...checked speed (5mb/s down, 768kb/s up)
...device manager currently shows MJ in USB root hub (generic), DVD device, sound controller
...calling from dial pad (I don't have a mic)
WHEN MJ WORKS, the calls are fine, clear, without delays or hangups. I can call voicemail anytime I want. IT DOES WORK SOMETIMES, but only for one call after a tweak or restart.
I want to hear people when they call me and I want them to hear me.
I want to stop the little script pop-up window.
I'd like for my adapter link to stop going down.
Every single suggestion would be greatly appreciated. Please include "duh" stuff ... except uninstall/unplug/replug/install/upgrade!!! The MagicJack online support people had me do that a dozen times yesterday, to no avail.