Win 7 Freezes when changing user

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patnpatty
MagicJack Newbie
Posts: 4
Joined: Fri Apr 01, 2011 8:32 am

Win 7 Freezes when changing user

Post by patnpatty »

With MJ running, my computer, Win7, freezes up when I try to change user. I have to reboot system. ONLY freezes when MJ is running. I start it mannually from my desktop after boot. Any suggestions?
Thanks
Pat
patnpatty
MagicJack Newbie
Posts: 4
Joined: Fri Apr 01, 2011 8:32 am

Post by patnpatty »

Gee--10 people viewed this and can't give me any suggestions. Im I the only person this has happened to? If I don't start MJ then everything is fine. But, after I start it on my desktop (with admin privlidges) then try switching to my wife's desktop, the computer freezes up. No blue screen but no mouse, no keyboard.
Thanks
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

patnpatty wrote:Gee--10 people viewed this and can't give me any suggestions. Im I the only person this has happened to? If I don't start MJ then everything is fine. But, after I start it on my desktop (with admin privlidges) then try switching to my wife's desktop, the computer freezes up. No blue screen but no mouse, no keyboard.
Thanks
WOW impatient aren't we huh?? A WHOLE 10 people ( now 18 with my post). Some people wait DAYS or longer.. Maybe a lot of users on here have better things to do on a Sunday, ya think??
Joe Sica
patnpatty
MagicJack Newbie
Posts: 4
Joined: Fri Apr 01, 2011 8:32 am

Post by patnpatty »

YEP--a bit anxious since I have no phone service. Any help is greatly appreciated. :D
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Well I have to "assume" you have done a search or read through the forum ( YES a lot to read)?
Are you able to try your MJ on another PC running Win 7?
I know running MJ as a service stops any change user problems.
Since I am a XP guy hard for me to help you to troubleshoot in depth,sorry.
I am sure someone who is running Win 7 will be able to help you. I am sure you want the right answer as opposed to a quick, but wrong answer.
Joe Sica
patnpatty
MagicJack Newbie
Posts: 4
Joined: Fri Apr 01, 2011 8:32 am

Post by patnpatty »

Joe,
I did a search, yesterday, for this problem and came up a LOT of hits but none that matched my problem. I did find the post re: running MJ as a service with the directions. If I can't get a better answer then I suppose I'll have to feel my way through setting MJ up to run as a service.

I tried putting it in my start folder to boot when I started up but that didn't work. Thanks for you input.

Pat
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sabresfan
Dan Should Pay Me
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Joined: Thu Feb 12, 2009 7:12 pm
Location: Buffalo NY

Post by sabresfan »

Check out this page from running MJ as a service http://www.phoneservicesupport.com/tool ... 2-225.html rtaite has a good setup hopefully it may work for you.
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