No order confifmation for MJ

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Dex
MagicJack Newbie
Posts: 1
Joined: Fri Apr 18, 2008 9:14 am
Location: Maine

No order confifmation for MJ

Post by Dex »

Ordered MJ on April 14 have not received confirmation. Is there a customer service phone # or e mail address? I want to send an e mail not have a live chat with acustomer service rep.

Thanks for any help.
gooney
Dan isn't smart enough to hire me
Posts: 382
Joined: Sat Feb 09, 2008 5:38 pm
Location: Salt Lake City, Utah

Re: No order confifmation for MJ

Post by gooney »

Dex wrote:Ordered MJ on April 14 have not received confirmation. Is there a customer service phone # or e mail address? I want to send an e mail not have a live chat with acustomer service rep.

Thanks for any help.
Nope, there is no phone support or email address, but i could be wrong... Try searching the forums.
Chat with me LIVE!!! :arrow:
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gooney - Salt lake City, UT (801)
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boha
MagicJack Newbie
Posts: 1
Joined: Thu Apr 17, 2008 10:21 pm

Re: No order confifmation for MJ

Post by boha »

Dex wrote:Ordered MJ on April 14 have not received confirmation. Is there a customer service phone # or e mail address? I want to send an e mail not have a live chat with acustomer service rep.

Thanks for any help.
Try
[email protected]

Thats where my confirmation email came from and
they did reply to an order adjustment of going from
2 magicJacks to one

Also check your spam folder, etc for that confirm email

I ordered on a Sunday and got my MJ on Wednesday in CA
with regular first class mail
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strndedinalska
Dan isn't smart enough to hire me
Posts: 230
Joined: Mon Jan 21, 2008 4:39 am
Location: Alaska

Post by strndedinalska »

The company could be behind too. I ordered mine and it came about four or five days later and my magicjack showed up within a couple of days. You can always do a tech chat and have them verify your information.
Windows Vista and Laptop with XP SP2 on the road. Occasionally, a Mac if my Windows machine isn't working.
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