Porting from AT&T in Georgia

Support specifically for MagicJack Plus issues

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Frank B..
MagicJack Newbie
Posts: 1
Joined: Wed Jan 25, 2012 12:29 am
Location: Woodstock, GA

Porting from AT&T in Georgia

Post by Frank B.. »

I have been unable to find a correct local service carrier in the "Current Carrier Name". I checked my AT&T phone bill and called AT&T and my local service providers appears to be "AT&T Georgia". That is not an option when entering the transfer information and I receive an error message "AT&T Georgia is not in our records". I have tried that carrier plus AT&T and AT&T Corp. and the "status" always goes to "cancelled" and I receive no e-mail response from magicJack. Spoke over three hours with magicJack chat to no avail other than they said an e-mail response would be sent. What am I doing wrong?
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mjplus2000
Dan isn't smart enough to hire me
Posts: 131
Joined: Wed Jan 04, 2012 12:00 pm

Post by mjplus2000 »

Sounds like you're doing everything right. At&t ports usually flow through without issue. From what I've heard, you can put any provider in the field and mj will figure it out. If you just want to push it through then try another random provider and see what happens.
K.C.
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